Pedido ropa que no llega y no cumple plazos
Patpat
Iniciar una reclamaciónNaturaleza del problema:
OtroTu reclamación
E. C.
A: Patpat
El pedido se realizó y se pagó el 2 de octubre. Hasta este momento el pedido en la web aparece como que se está preparando para enviar. Hemos hablado por Meil y dicen que pronto se enviará y que cumplen plazos. Pero ya no es así y en ningún momento me dan ninguna solución a esto. La ropa era d entretiempo para mi hija y cuando llega, si es que llega, no le vendrá buena. Tras hacer averiguaciones por internet a mucha gente no lo ha llegado pedidos que han realizado, por lo que esta empresa está realizando varias veces este engaño. El número de pedido es el 1412139
Mensajes (10)
Patpat
A: E. C.
__Type your response ABOVE THIS LINE to reply------------------------------------------------------------------------------------------------------------Customer: abogadosSubject: Reclamación: Pedido ropa que no llega y no cumple plazos (CPTES00281552-58)------------------------------------------------------------------------------------------------------------Myco NOV 21, 2017 03:36PM PSTWe sincerely apologize as there are some delays due to order overflow resulting in a backup at our central facility.Your order is now complete and is now processing for shipment. Once your order shipped, you will be able to track your order online or in your account. Kind regards, MycoPat Pat Customer Service Team PatPat Email: service@patpat.com------------------------------------------------------------------------------------------------------------abogados NOV 18, 2017 03:59PM PST Original message (:www.ocu.org/nt/nc/institucionalolitica-privacidad)------------------------------------------------------------------------------------------------------------This message was sent to in reference to Case : 324119.------------------------------------------------------------------------------------------------------------[[b3c70a2554fb67171c914321836e0250bfd4ca3a-1082181781]]
E. C.
A: Patpat
Este mismo correo ya lo recibí hace dos semanas y el paquete sigue sin ser enviado. Como entenderán el retraso es importante y siguen sin enviar el paquete ni poner ninguna solución
E. C.
A: Patpat
Sigue sin llegar el paquete i aún está en estado packing. Y sin solución. Vergonzoso
Patpat
A: E. C.
__Type your response ABOVE THIS LINE to reply------------------------------------------------------------------------------------------------------------Customer: abogadosSubject: Reclamación: Pedido ropa que no llega y no cumple plazos (CPTES00281552-58)------------------------------------------------------------------------------------------------------------Menchie Lai NOV 28, 2017 11:51AM PSTHi Ester,May we ask how can we help you?Kind regards,Menchie "Mitch" LaiPatPat Customer Service TeamEmail: service@patpat.com------------------------------------------------------------------------------------------------------------abogados NOV 27, 2017 12:40PM PST Original message Ester Cucarella (:www.ocu.org/nt/nc/institucionalolitica-privacidad)------------------------------------------------------------------------------------------------------------This message was sent to in reference to Case : 345172.------------------------------------------------------------------------------------------------------------[[818870d69a34595ccf1499eb009d96241c4a82a2-1088045658]]
E. C.
A: Patpat
Solicito la devolución del importe de la ropa pedida y que ni siquiera ha salido de su almacén.
Patpat
A: E. C.
__Type your response ABOVE THIS LINE to reply------------------------------------------------------------------------------------------------------------Customer: abogadosSubject: Reclamación: Pedido ropa que no llega y no cumple plazos (CPTES00281552-58)------------------------------------------------------------------------------------------------------------Jijene NOV 29, 2017 09:05AM PSTHello,Thank you for contacting PatPat.We sincerely apologize as there are some delays.Your order is now complete and is now processing for shipment. Once your order shipped, you will be able to track your order online or in your account. If you wish to monitor your order, please visit this link: www.patpat.com/guest/orderquery.Thank you for shopping with PatPat. Please let us know if you have any other questions or concerns. We will be happy to assist you. Have a wonderful day!Kind regards,IjienePatPat Customer Service TeamEmail: service@patpat.com------------------------------------------------------------------------------------------------------------abogados NOV 28, 2017 12:07PM PST Original message Ester Cucarella (:www.ocu.org/nt/nc/institucionalolitica-privacidad)------------------------------------------------------------------------------------------------------------This message was sent to in reference to Case : 348677.------------------------------------------------------------------------------------------------------------[[98dc4e6fb932155adc78475099f65d13ec851acc-1088938201]]
E. C.
A: Patpat
Seguimos igual. El pedido no sale ni llega y el dinero no lo devuelven. Esto es vergonzoso
Patpat
A: E. C.
__Type your response ABOVE THIS LINE to reply------------------------------------------------------------------------------------------------------------Customer: abogadosSubject: Reclamación: Pedido ropa que no llega y no cumple plazos (CPTES00281552-58)------------------------------------------------------------------------------------------------------------Catherine DEC 07, 2017 07:55AM PSTHi,Thank you for contacting us. Please note that processing time takes within 5-25 business days but it may take longer due to order surge. This information may also be reviewed on our website FAQ: s:www.patpat.com/delivery.Once your order shipped, you will receive an email notification and tracking info. Rest assured that we are doing our best to prepare and ship your order as soon as possible.If you wish to monitor your order, please visit this link: www.patpat.com/guest/orderquery.You may also visit our Frequently Asked Questions: s:www.patpat.com/faqThank you for your patience and please let us know if you have further questions.Kind regards, CatherinePat Pat Customer Service RepresentativePatPat Email: service@patpat.com------------------------------------------------------------------------------------------------------------abogados DEC 06, 2017 09:24AM PST Original message Ester Cucarella (:www.ocu.org/nt/nc/institucionalolitica-privacidad)------------------------------------------------------------------------------------------------------------This message was sent to in reference to Case : 375663.------------------------------------------------------------------------------------------------------------[[410924076088fbf51a2fa1eb217719b6f95441b2-1094988367]]
E. C.
A: Patpat
Y seguimos igual. Pedido que no sale de sus instalaciones!!! Que poca vergüenza!!! Son unos timadores!!! Que nadie les compre. Los pedidos nunca llegan y el dinero no lo devuelven!!!
Patpat
A: E. C.
__Type your response ABOVE THIS LINE to reply------------------------------------------------------------------------------------------------------------Customer: abogadosSubject: Reclamación: Pedido ropa que no llega y no cumple plazos (CPTES00281552-58)------------------------------------------------------------------------------------------------------------Klariz Gayle Jurado DEC 26, 2017 11:54PM PSTHi there,After checking with all the concerned department, it seems like the items ordered was lost by the courier during transit.We sincerely apologize for the inconvenience this has caused. I have provided the full refund of this order. You shall receive the refund within 2-5 business days in the payment method used for the order.Thank you for your patience and for shopping with PatPat. Please let us know if you have any other questions or concerns.We will be happy to assist you. Have a wonderful day!Kind regards,Gayle Pat Pat Customer Service RepresentativePatPatEmail: service@patpat.com------------------------------------------------------------------------------------------------------------abogados DEC 24, 2017 06:54AM PST Original message Ester Cucarella (:www.ocu.org/nt/nc/institucionalolitica-privacidad)------------------------------------------------------------------------------------------------------------This message was sent to in reference to Case : 430024.------------------------------------------------------------------------------------------------------------[[f71d2e437a3fb07de0c1952edf83d3e46cc10244-1108508911]]
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