Dear TGTG employee, nice to meet you.
First of all, I am glad and fully onboard with the necessity to do something with unsold food, so I am a happy user and will keep on using your platform.
The aim of the email is to inform you that, I opened 2 tickets time ago cause when I arrived to pickup my order and restaurant was closed. I opened a ticket with pictures and so on. Time after, ticket was closed as they told as that reimbursement was on it way to my bank account.
Unfortunately, After following-up with my bank no money was found so I wrote on the ticket (through TGTG App) that I need a reference or something to locate the money transfer but now answers so far.
Could you please let me know how can I move forward on this?
Regards
