Your request (52712502) has been updated. To add additional comments, reply to this email.MAD Luis Miguel Díaz Muñoz (Ryanair) 26 Aug 2024, 15:04 IST Ryanair ref: DERECHO A COMPENSACION POR RETRASO DE VUELO SUPERIOR A 3 HORASref: 52712502Dear Sir/Madam,We refer to your correspondence on behalf ofPEDRO CRISTÓBAL CORCOLES.We sincerely regret the delay of flight FR3419 from PMI to OTP on 22 Jul 2024, due to an unpredic ATC slots restrictions.s:www.irishtimes.com/world/uk/2023/10/11/luton-airport-closed-as-fire-rips-through-car-multi-storey-car-park/As this event was outside our control, it is our opinion that we are NOT liable to pay Article 7 monetary compensation under EU Regulation 261/2004 in this case.Furthermore, EU261 requires airlines to provide the Article 14.2 notice at check-in and to distribute it during flight disruptions. In order to comply with EU261, Ryanair has provided the Article 14.2 notice when customers check in online. This gives ample opportunity prior to departure to review and have access to the notice of their rights at all times.All customers affected by this flight delay were sent messages giving customers access to the EU261 notice.Please see as per below and attached:We sincerely regret the inconvenience caused to the customers, and we cannot proceed with the Compensation.We trust this has been of assistance.Sincerely,Luis MiguelRegulator SpecialistReclamar 1 Aug 2024, 22:30 IST EXTERNAL EMAIL: This email originated from outside of the Organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [G0Y7VG-GVV43]
