Cobro tarjetas de embarque

Hola. El 02/04/2024 viajamos de Palma de Mallorca a Gran Canaria (reserva ZH1JJL). Cerca de 2 horas antes de nuestro vuelo, fuimos a realizar el check-in en la aplicación de Ryanair, pero la facturación online ya no era posible. Nos obligaron a realizarla en el mostrador del aeropuerto con una penalización de 30 euros por persona, un cargo desproporcionado que iguabalaba el coste del billete. A pesar de que el Tribunal Supremo ha declarado esta cláusula abusiva y nula, Ryanair se niega a reembolsarnos el dinero del check-in.

Your request (48951026) has been updated. To add additional comments, reply to this email. MAD Gonzalo Miró (Ryanair) 10 May 2024, 11:03 IST Su referencia: CPTES02015002-21Estimado/a Sr./Sra.,Evaluado lo indicado porDna. DIANA ROBLEDO GONZALEZ, lamentamos comunicarles que no podemos acceder a su petición de reembolso.La facturación en el aeropuerto, así como la emisión de la tarjeta de embarque en el mismo, conllevan el pago de tasas. Estas se encuentran recogidas en nuestra tabla de cargos, abierta al acceso de todos nuestros clientes. Facilitamos enlace a efectos de comprobación:s:www.ryanair.com/es/es/informacin-util/centro-de-ayuda/tasasEsto se especifica, a su vez y de forma preventiva, en nuestros Términos y Condiciones Generales de Transporte aceptados por el cliente en el momento de la compra.Atentamente,_____________________________GonzaloRegulatorSupport Specialist Abogados 10 May 2024, 10:23 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[LJX3JM-L53DW]