I would like to lodge a formal complaint against this event. After queuing for two or more hours to enter the event with two young children we finally entered the main hall, however after a short time we went outside to the ‘village’ for fresh air only to discover another queue for hours to re enter the building! We therefore chose to leave at 2.30 as it wasn’t fair for our children and there weren’t enough activities outside to occupy us. There are other issues I could complain about (food/drink, lack of water points) but the overcrowding was the key issue. Given the very short time we got to spend in the event we would expect a refund. Not to mention the travel expenses.
