Estafa empresa china de venta de ropa online

Hola , realicé un pedido de ropa el dia 29 de Octubre 2019, exactamente 4 prendas por un importe de 105,26€, no eran baratas. Despues de casi un mes llegaron tres de las cuatro prendas, Las prendas , estaban realizadas en tejidos de malisima calidad, descosidas y que se rompian al probarlas , deformadas y costuras torcidas. Contacte con Yivette por mail, para solicitar el abono, y la devolución, tardaron 15 dias en darme una respuesta, en la cual me informaban que devolver a China era muy caro y que tenia que reembolsar 120 dolares como deposito de aranceles, o si no me daban la opción de abonnarme el 25% del total de las prendas si me quedaba con ellas. Aún no estando de acuerdo con esta opción , fué la que elegí , las prendas las tiraria a ala basura . Acedí con dos de las tres prendas recibidas. Y recibí un abono de 14€, habiendo pagado 63.60€ , por dichas prendas. La tercera prenda la reclamé despues de que se me rompio en el primer uso, y ya nunca me han contestado, la cuarta prenda Vestido floral de 26.70 € , nunca lo he recibido. Reclamo el abono total del vestido, nunca recibido , y el abono total de la chaqueta amarilla que se rompió en el primer uso, por importe 26.01 € Me siento estafada, timada, y robada. Esta es la decima vez que les hago una reclamación por mail, les ruego por favor , una respuesta satisfactoria, por el contrario, lucharé por mis derechos como consumidora hasta conseguir que cierren su web. Atentamente, C.M.

Hi Abogados! Thank you for reaching out to our customer care team. Our goal is to ensure that you have a satisfied shopping experience on our sites. We have received your inquiry. To better serve your needs, we would like you to provide some additional information regarding your order. To track your order. Our order processing times is 3 to 5 business days. Once your items are processed, we will ship out and provide you with the Waybill number via email. You can also track your shipped order from "Track Order" feature at the top menu of our home page. Once you enter order number and your order email address, you will receive the status of your order with shipment tracking link. In case of any questions, please click 'contact us' or email us with your Full Name and Order Number so we can further assist you. To cancel or modify an order. Once your order is placed but not paid. You can ignore the wrong order and create a new one. You cannot modify or cancel any shipped order. To cancel or modify any unshipped order, please provide us the following information. Order number: Item you wish to cancel: Why you would like a cancellation: To change information (such as color, size) of a paid order. We can only change the order if it has not been shipped. Please provide us the following information Order number: Original Item name/URL/SKU: The Item name/URL/SKU you prefer: The size you prefer: The color you prefer: To return or exchange an order. Our Customer Care team needs the following information to process your return or exchange request. Order number: Delivery date: Product name and quantity which need to be refunded: Reason for refund/exchange: For any other issues, please reply this email with your order number, email address, and the detailed description of the issues. We will get back to you within 24 hrs. Have a great day! Regards Customer Service Team 48247:1091566

Estimado Yivette, cuantas veces me van a seguir mandandome el mismo correo , con las mismas preguntas , ya he enviado estos datos unas 10 veces. Pues aquí tienen una vez más los datos nº de Pedido : YV4473 fecha 29 Octubre 2019 Vestido Retro estampado Flor/S 26.70 € Este vestido nunca lo he recibido solocito el reembolso total. Abrigo casual mezcla algodón amarillo ref. SKU OUBM6C14 26,01 € Descosido en el primer uso, solicito reembolso total. Solicito total reembolso 52.71 €

Hi Abogados! Thank you for reaching out to our customer care team. Our goal is to ensure that you have a satisfied shopping experience on our sites. We have received your inquiry. To better serve your needs, we would like you to provide some additional information regarding your order. To track your order. Our order processing times is 3 to 5 business days. Once your items are processed, we will ship out and provide you with the Waybill number via email. You can also track your shipped order from "Track Order" feature at the top menu of our home page. Once you enter order number and your order email address, you will receive the status of your order with shipment tracking link. In case of any questions, please click 'contact us' or email us with your Full Name and Order Number so we can further assist you. To cancel or modify an order. Once your order is placed but not paid. You can ignore the wrong order and create a new one. You cannot modify or cancel any shipped order. To cancel or modify any unshipped order, please provide us the following information. Order number: Item you wish to cancel: Why you would like a cancellation: To change information (such as color, size) of a paid order. We can only change the order if it has not been shipped. Please provide us the following information Order number: Original Item name/URL/SKU: The Item name/URL/SKU you prefer: The size you prefer: The color you prefer: To return or exchange an order. Our Customer Care team needs the following information to process your return or exchange request. Order number: Delivery date: Product name and quantity which need to be refunded: Reason for refund/exchange: For any other issues, please reply this email with your order number, email address, and the detailed description of the issues. We will get back to you within 24 hrs. Have a great day! Regards Customer Service Team 54205:1091566