- Por favor, escriba su respuesta por encima de esta línea -Your request (264177) has been updated. To add additional comments, reply to this email.[s:secure.gravatar.com/avatar/f5ea357295d8e42141bdc40b5d647740?size=40anddefault=s%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.pngandr=g]Legal and Compliance (Subbrands)7 feb 2022, 16:13 CETDear,We have received a letter regarding an order that you have placed and didn't receive. I can see you have requested a refund for the order and avoid the cancellation fee as the services were not properly delivered.First of all, I would like to apologize for the inconvenience. I want to confirm that the order Order 351781 has been canceled, and refunded. Regarding the cancellation fee, as you experience issues with the order and service, I would like to confirm the fees have been void and refunded.We have refunded a total amount of 10.93 to the same payment method used, the refund should be available between 3 to 7 working days depending of your bank. If you have any questions please don't hesitate to contact our customer support department.Best,Legal and Compliance[s:secure.gravatar.com/avatar/529025235bca69f75c6d9c00c0d14108?size=40anddefault=s%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.pngandr=g]Abogados31 ene 2022, 11:18 CET[VYZYO6-WY38]