Delay and issues with flight attendant

Estimados/as señores/as: Tenía contratado un viaje en avión desde el aeropuerto de VALENCIA al de BERLIN BRANDERBURGO, que tenía su salida a las 9:35 horas del día 21 del mes de JULIO de 2024 por lo que la llegada normal a BERLIN BRANDERBURGO debería haber tenido lugar a las 12:35 horas del día 21 de JULIO de 2024. Adjunto los siguientes documentos: BILLETE DE AVION. El vuelo sufrió un retraso de más de tres horas en la hora de llegada Y SALIO A LAS 13:15 con LLEGADA A LAS 16:05 SOLICITO. Además se produjo la siguiente situación, que copio y pego de otro correo que he escrito a a RYANAIR QUEJANDOME: Hello, I'm Manuel V.A, flight reference:WG22JR THE FLIGHT WAS SUPPOSED TO DEPART AT 9:30. IT END UP LEAVING 13:00. During this time of waiting inside the plain for over two hours, the power of the plain went constantly off several times. There was no AC or ventilation on, Its July 21 of of 2024 in Valencia, Spain, The temperature inside must have been nearly 40 degrees. I as profusely sweating and suffocating. I told the flight attendant I was gonna pass out from the heat. She asked me to wait. After another 30-40 minutes, I was just unable to remain in this flight anymore. I told her I wanted out. She threatened me with suing me, I quote : "If you make us open the doors now you'll get sued, you understand that?" I said I was gonna pass out. I needed out. She said then she'd talk to the captain. After threatening me a few more times she opened the door and let me out. I don't know how it is my fault a plain remains without air ventilation for two hours peak summer with unbearable temperatures and when I ask to get out of it they threatened me with suing me. I'd like a reply on this please. Thank you very much. Solicito así la compensación económica que corresponde conforme a la legislación europea, además de eximirme de toda responsabilidad en ester caso. Sin otro particular, atentamente. Recuerda no incluir ningún dato personal o sensible, ni tuyo ni de un tercero, como puede ser nombre, apellidos, DNI, número de teléfono, dirección postal, cuenta y tarjeta bancaria, email… Nota informativa: El Reglamento 261/2004 sobre compensación y asistencia a los pasajeros aéreos en caso de denegación de embarque y de cancelación o gran retraso de los vuelos, es aplicable a todos los vuelos que: - Salen de un Aeropuerto de la Unión Europea, además de Islandia, Noruega y Suiza - Salen de un Aeropuerto en un tercer país y se dirigen a un Aeropuerto de la Unión Europea, además de Islandia, Noruega y Suiza, cuando la compañía aérea sea de la Unión Europea

Your request (52082291) has been updated. To add additional comments, reply to this email.MAD Lina Iosue (Ryanair) 30 Jul 2024, 20:34 IST Ryanair Ref: 52082291/ WG22JRDear Sir/Madam,We refer to your recent correspondence relating to the customer Mrs. MANUEL VARGAS ABADOn behalf of Ryanair, we sincerely regret the delay of flight FR139 from Valencia - VLC to Berlin - BER on 21/07/2024 was delayed due to restrictions of the airspace imposed by air traffic control services, outside of the control of Ryanair.As thisdelay was completely outside of Ryanair’s control, we regret to advise that no monetary compensation is due under EU Regulation 261/2004.EU261 requires airlines to provide the Article 14.2 notice at check-in and to distribute it during flight disruptions. In order to comply with EU261 Ryanair has provided the Article 14.2 notice when customers check in online. This gives ample opportunity prior to departure to review and have access to the notice of their rights at all times.We wish to confirm that a bank transfer for the sum of 502.15 EUR has been authorized by Ryanair in full and final settlement of this claim under the EU 261 Regulation.For us to proceed with the payment, we kindly request that you forward us the passenger's bank details at your earliest convenience:ACCOUNT HOLDER:BANK NAME:SWIFT CODE:IBAN NUMBER:ACCOUNT CURRENCY:We hope the above has been of assistance.Yours faithfully________________________Lina IM.Regulator Admin SupportReclamar 21 Jul 2024, 16:30 IST ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ EXTERNAL EMAIL: This email originated from outside of the Organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [9ZV05E-6W3X3]

Bank holder : Manuel Vargas Abad ES0521005577632100005327 CAIXESBBXXX EUROS (CAIXABANK )

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