Printerpix - No me llega el pedido después de 29 días de espera

Estimados/as señores/as: En fecha 03/11/2024 adquirí en su página web www.printerpix.es los productos: 3 calendarios A3 de pared personalizados. Han pasado 29 días y no lo he recibido. Adjunto los siguientes documentos: comprobante del pedido, correos electrónicos: De la orden del pedido, confirmación del envío, cuatro correos reclamando los productos y el correo de respuesta. SOLICITO se me haga entrega del producto, y si hubiese algún problema con la entrega, se me comunique a fin de tomar las medidas oportunas. Sin otro particular, atentamente.

Hello Reclamar, We sincerely apologise for the delay in replying to your email. At Printerpix, we value your patience and understanding and are committed to ensuring your concerns are resolved promptly. If your query is still unresolved, we’re here to help. To ensure it reaches the right specialist quickly, please reply to this email and copy and paste the most relevant option below into the subject line, along with your order number (if applicable): I want to place a new order Where is my order? I need help with my project Help with my Groupon Help with my voucher I have a quality concern Question about payment Problem with the website Something else This will help us direct your enquiry to the appropriate team for a swift resolution. Thank you for your continued patience and for giving us the opportunity to assist you. Regards, The Printerpix Support Team Activado Lun, 2 Dic a 8:15 A. M. , Reclamar reclamar@ocu.org escribió: ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ 268857:2916019

Señores/as, He enviado la información que me piden y acabo de contestar otro correo que me ha llegado al respecto. No me queda claro si finalmente me han vuelto a enviar los productos. Espero su respuesta.

Hello Reclamar, We sincerely apologise for the delay in replying to your email. At Printerpix, we value your patience and understanding and are committed to ensuring your concerns are resolved promptly. If your query is still unresolved, we’re here to help. To ensure it reaches the right specialist quickly, please reply to this email and copy and paste the most relevant option below into the subject line, along with your order number (if applicable): I want to place a new order Where is my order? I need help with my project Help with my voucher or coupon I have a quality concern Question about payment Problem with the website Something else This will help us direct your enquiry to the appropriate team for a swift resolution. Thank you for your continued patience and for giving us the opportunity to assist you. Regards, The Printerpix Support Team Activado Mie, 11 Dic a 5:45 P. M. , Reclamar reclamar@ocu.org escribió: ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ 288212:2916019