Your request (51952498) has been updated. To add additional comments, reply to this email.MAD STEPHANIE ALEXANDRA ROBAYO ORMAZA (Ryanair) 4 Sept 2024, 13:52 IST Su Ref: @@REF_ID@95a523808a4b0c2209@REF_ID@@Ryanair Ref:51952498/XTQFXXEstimado Sr/Sra,Acusamos recibo en relacion a su reciente correspondencia relativa a Doña .CRISTINA PEREZ VILLANUEVA.En nombre de Ryanair, lamentamos enormemente el retraso del vuelo FR500 VIE-PMI, del pasado 14 de julio del 2024.Todos los clientes afectados por este retraso, recibieron las correspondientes notificaciones y acceso a los derechos recogidos en el Reglamento EU261/2004. Dichas correspondencias contenian los enlaces directos con las alternativas disponibles:Por favor, vean a continuacionla evidencia de esto:Le informamos que el cliente viajo en el vuelo retrasado.En cuanto a los gastos mencionados, le recordamos que, en virtud del Reglamento EU261/2004, no estamos en posicion de reembolsar gastos prepagados ni cualquier tipo de gasto incurrido despues de la llegada al destino.Asi mismo, le informamos que un extracto bancario no es considerado un recibo valido.Esperamos que la informacion anterior haya aclarado el caso.Saludos cordiales,R. Stephanie Regulator Admin Support SpecialistReclamar 19 Jul 2024, 08:01 IST EXTERNAL EMAIL: This email originated from outside of the Organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [WZLY4D-Z1RL2]