Your request (51272919) has been updated. To add additional comments, reply to this email.MAD Luis Miguel Díaz Muñoz (Ryanair) 11 Jul 2024, 16:34 IST ryanair: Problemas con realizar la verificación y no obtengo rembolsoref:51260442Estimado/a Sr./Sra.,Acusamos recibo de su correspondencia en nombre de CAROLINA CARO DIAZ.Adjuntamos en el siguiente enlace en el cual te ayudará a realizar el proceso de velicación y otro link donde aparece reflejado nuestra política con los agentes externos con una serie de preguntas comunes para aquellos clientes que utilizan Agencias externas para adquirir billetes de Ryanair, le recordamos que se aconseja siempre adquirir nuestros servicios en el sitio web oficial de Ryanair. En cuanto a su pregunta, le adjuntamos la captura donde podrás ver con más detalle en el apartado Cuanto cuesta la verificacións:help.ryanair.com/hc/es-es/categories/12489248662673-Reservas-de-agencias-de-viajes.En último Lugar no hemos encontrado ninguna incidencia en el sistema para el proceso de verificación y añadir que cuando se realizan compras por agencias externas como en este caso Alrumbo, Ryanair no se hace responsable de las posibles incidencias que pudieran presentarse como en este caso específico considerando siempre la compra de nuestros billetes en la página oficial de Ryanair.Lamentamos comunicarles que NO podemos proceder al reembolso de la tasa al NO cumplirse con los requisitos.Atentamente,Luis MiguelRegulator Support SpecialistReclamar 4 Jul 2024, 16:00 IST EXTERNAL EMAIL: This email originated from outside of the Organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [9ZWKNL-7RE1L]
