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Alara S. (CS Global)
10 feb 2025, 14:55 CET
Your reference: @@REF_ID@196e8b67c5eb40e6cf@REF_ID@@
Our reference: 4730070955
Dear OCU,
Firstly, please accept our sincere apologies for the unintended delay in coming back to you.
In response to the above-referenced claim, please find attached our statement.
We hope and trust to have informed you sufficiently.
Please respond to the current message (cs.relations.emea@booking.com) for future correspondence on this file.
Kind regards,
Alara S.
CS Senior Relations Specialist
Booking.com Customer Service Center (Netherlands) B.V.
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