SUSCRIPCIÓN NO AUTORIZADA

Buenos días, realice una compra puntual de 0,99 para convertir un documento y realizaron una suscripción de 49,00 Euros/ mes desde Julio.

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 4199098. Here's a kind reminder of what the ticket was about: Mary (Customer Care) 5 Oct 2026, 14:31 EEST Hello Reclamar, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, to help me locate your account, it would be very helpful if you could provide details from the purchase. If you paid directly with a credit card, please provide the first 6 and last 4 digits and the cardholder’s name. If you used Apple Pay or Google Pay, please let us know which service it was, as we may need to search for the transaction differently. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID). I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Reclamar 5 Oct 2026, 14:31 EEST

Buenos días, las cuentas de mail posibles son: info@bodegasadan.com susanacruzgil@bodegasadan.com Tarjeta de pago: 467199------0193 titular SUSANA CRUZ GIL Saludos,

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 4204496. Here's a kind reminder of what the ticket was about: Mary (Customer Care) 6 Oct 2026, 16:00 EEST Hello Reclamar, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, to help me locate your account, it would be very helpful if you could provide details from the purchase. If you paid directly with a credit card, please provide the first 6 and last 4 digits and the cardholder’s name. If you used Apple Pay or Google Pay, please let us know which service it was, as we may need to search for the transaction differently. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID). I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Reclamar 6 Oct 2026, 16:00 EEST

Buenos días, reitero datos: El pago realizado de 0.99 fue el día 30 de Junio. Buenos días, las cuentas de mail posibles son: info@bodegasadan.com susanacruzgil@bodegasadan.com Tarjeta de pago: 467199------0193 titular SUSANA CRUZ GIL

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 4212362. Here's a kind reminder of what the ticket was about: Mary (Customer Care) 8 Oct 2026, 11:15 EEST Hello Reclamar, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, to help me locate your account, it would be very helpful if you could provide details from the purchase. If you paid directly with a credit card, please provide the first 6 and last 4 digits and the cardholder’s name. If you used Apple Pay or Google Pay, please let us know which service it was, as we may need to search for the transaction differently. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID). I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Reclamar 8 Oct 2026, 11:15 EEST

Buenas tardes, que no entienden???? les he enviado los mails posibles y número de cuenta, por favor procedan a realizar reembolso por favor. Saludos

Dear Valued Customer! We just wanted to let you know that we are waiting for your response regarding ticket 4221763. Here's a kind reminder of what the ticket was about: Mary (Customer Care) 10 Oct 2026, 17:15 EEST Hello Reclamar, Thank you for reaching out to us! I’m truly sorry, but I wasn’t able to locate any accounts associated with this email address. I understand how concerning this can be, and I’m here to support you fully. Let’s work together to resolve this as quickly as possible. Could you please let me know if there are any other email addresses you may have used during registration? Additionally, to help me locate your account, it would be very helpful if you could provide details from the purchase. If you paid directly with a credit card, please provide the first 6 and last 4 digits and the cardholder’s name. If you used Apple Pay or Google Pay, please let us know which service it was, as we may need to search for the transaction differently. If the payment was made through PayPal, please provide the email connected to your PayPal account or the PayPal invoice ID (Merchant order ID). I’ll be here and ready to assist once I receive this information. Thank you for your patience and cooperation! Reclamar 10 Oct 2026, 17:15 EEST

Buenos días, curioso, que me hayan realizado reembolso de una parte del último mes pero no encuentren mis datos... Este mail lo han enviado ustedes, procedan a realizar reembolso de todas las cuotas. Agent (PDF Services) 5 oct 2026, 14:24 EEST ¡Hola! Tenga en cuenta que esta respuesta ha sido traducida mediante una herramienta de traducción fiable para ayudarle mejor. Si hubiera algún malentendido, no dude en comunicárnoslo. Hemos procesado un reembolso de 24,50 EUR a su método de pago original. Este importe corresponde parcialmente a uno de los cargos de suscripción de 49,00 EUR. El resto de los cargos no cumple los requisitos para un reembolso conforme a nuestras condiciones. Espere de 5 a 7 días hábiles para que los fondos aparezcan en su cuenta. También confirmamos que su membresía de PDF Services ha sido cancelada correctamente, por lo que no se realizarán más cobros. Atentamente, Equipo de Soporte de PDF Services