Solicitar reembolso

Me he visto obligada a empezar a hacer la reclamación del reembolso de mi viaje a través de OCU y contrataré a quien sea necesario para recuperar mi dinero. Ustedes, como empresa , deberían ayudar a sus clientes con el reembolso de los vuelos(pagué por ello incluso) y sin embargo aceptan las ilegalidades de las compañías aéreas. Mi viaje constaba de cuatro vuelos diferentes y ni siquiera se han dignado a informarme de la cantidad a devolver de cada compañía aérea. Ryanair me hace un voucher(que el cliente tiene todo el derecho a rechazar y solicitar el reembolso) en una moneda desconocida...En fin, una vergüenza. Solicito la cantidad completa:440+157 EUR (del cambio de vuelo que ustedes me ofrecieron)

Thanks for downloading the Kiwi.com mobile app. We appreciate your feedback and we'll contact you as soon as possible. This feedback form is not for communicating with our customer support team. If you have any issues with your reservation, please contact customer support via Manage My Booking.--[logo]Kiwi.comMobile App Development DivisionMail: appsupport@kiwi.comAddress: Palachovo námÄ›stí 4, Brno 625 00, CZ

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Now, I have the reply of TAROM. Please, read the attached documents

Dear SIr /MadamMy full name is SALOME AGUDO LOPEZ My booking reference is 103126925I am very angry and dissappointed wth your company. Ryanair has advised me to complete a Verification Form to get my refund directly to my card in three weeks if I don´t use the vouchers .. However, your agents tell me that I have to wait for a year. LIes, Lies and more lies.I have just spoken with Wizzair and they have told me my refund is already done. Your company says there is no notification of Wizzair yet. Lies, lies and more lies. I am going to bring you to Justice if I don´t get all my money back.Now, I have the reply of TAROM. I have attached the emails in my earlier email. Your comany, again, lies.I hope you can give me what I deserve as I paid for a trip I didn´t make. I am in contact with the lawyers in case you keep my money illegaly and you don´t refund me all.Regards

Please, find attached the email from Wizzair regarding the refund.

Thanks for downloading the Kiwi.com mobile app. We appreciate your feedback and we'll contact you as soon as possible. This feedback form is not for communicating with our customer support team. If you have any issues with your reservation, please contact customer support via Manage My Booking.--[logo]Kiwi.comMobile App Development DivisionMail: appsupport@kiwi.comAddress: Palachovo námÄ›stí 4, Brno 625 00, CZ

I have just received the certificate of my refund from Wizzair.

Thanks for downloading the Kiwi.com mobile app. We appreciate your feedback and we'll contact you as soon as possible. This feedback form is not for communicating with our customer support team. If you have any issues with your reservation, please contact customer support via Manage My Booking.--[logo]Kiwi.comMobile App Development DivisionMail: appsupport@kiwi.comAddress: Palachovo námÄ›stí 4, Brno 625 00, CZ

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My full name is SALOME AGUDO LOPEZ Date of Birth: 12 /09 / 1994My booking reference is 103126925Email address: agudosalome@gmail.comPhone Number: 600691192Final Destination: AMMANThe carriers have already refunded my tickets. I attached the documents.