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Ryanair NOS COBRA MALETA MANO

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M. B.

A: RYANAIR

18/09/2023

Hola, Mi amiga y yo hemos comprado un billete para pisa y nos han obligado a pagar el equipaje de mano en la aplicación.Según sentencia 787/2022, es ilegal y abusivo cobrar esto.Solicitamos la compensación por este abuso. Gracias

Mensajes (3)

RYANAIR

A: M. B.

20/09/2023

Your request (40588424) has been updated. To add additional comments, reply to this email. MAD Gonzalo Miró (Ryanair) 20 Sept 2023, 15:42 IST Su referencia CPTES01878378-70Referencia Ryanair 40588424Estimado/a Sr./Sra.,Acusamos recibo de su correspondencia en nombre de Dna. MARIA BERLINCHES.Podrán encontrar la respuesta a esta reclamación en el archivo adjunto.Esperamos haber sido de su ayuda.Atentamente,_____________________________GonzaloRegulator Support Specialist Abogados 18 Sept 2023, 12:00 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[9PRL7J-V5YKR]

M. B.

A: RYANAIR

25/09/2023

Buenos días, En realidad lo que nos habéis cobrado, es la maleta de Cabina, no de bodega. Sigue siendo Ilegal y abusivo. Esta respuesta estándar no responde a la reclamación interpuesta. Solicitamos el reembolso.Gracias

RYANAIR

A: M. B.

25/09/2023

Your request (40588424) has been updated. To add additional comments, reply to this email.----------------------------------------------MAD Gonzalo Miró, 25 Sept 2023, 09:08 ISTSu referencia CPTES01878378-70Referencia Ryanair 40588424Estimado/a Sr./Sra.,Lamentamos indicarles que Ryanair, en base a sus Términos y Condiciones Generales de Transporte, mantiene la postura inicialmente comunicada.Atentamente,_____________________________Ryanair----------------------------------------------MAD Gonzalo Miró, 20 Sept 2023, 15:42 ISTSu referencia CPTES01878378-70Referencia Ryanair 40588424Estimado/a Sr./Sra.,Acusamos recibo de su correspondencia en nombre de Dna. MARIA BERLINCHES.Podrán encontrar la respuesta a esta reclamación en el archivo adjunto.Esperamos haber sido de su ayuda.Atentamente,_____________________________GonzaloRegulator Support SpecialistAttachment(s):40588424.pdf - s:help.ryanair.com/attachments/token/uQ6ewjQNKfDTxscNRVF19nuK9/?name=40588424.pdf----------------------------------------------Abogados, 18 Sept 2023, 12:00 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMERThis e-mail and any files and attachments transmitted with itare confidential and may be legally privileged. They are intendedsolely for the use of the intended recipient. Any views andopinions expressed are those of the individual author/senderand are not necessarily shared or endorsed by Ryanair Holdings plcor any associated or related company. In particular e-mailtransmissions are not binding for the purposes of forminga contract to sell airline seats, directly or via promotions,and do not form a contractual obligation of any type.Such contracts can only be formed in writing by post or fax,duly signed by a senior company executive, subject to approvalby the Board of Directors.The content of this e-mail or any file or attachment transmittedwith it may have been changed or altered without the consentof the author. If you are not the intended recipient of this e-mail,you are hereby notified that any review, dissemination, disclosure,alteration, printing, circulation or transmission of, or anyaction taken or omitted in reliance on this e-mail or any fileor attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in errorplease notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[9PRL7J-V5YKR]trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[9PRL7J-V5YKR]


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