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MAD Luis Miguel Díaz Muñoz (Ryanair)
5 Nov 2024, 12::10 GMT
Estimado Sr. Marco Alcón Gargallo,
Acusamos recibo de su correspondencia a través de OCU.
Lamenmente, dado que no hemos recibido ninguna notificación de daño inmediatamente después de que usted recogiera su equipaje en la sala de llegadas del aeropuerto, no podemos proceder con su reclamación.
Vea a continuación un fragmento de los Términos y condiciones de transporte generales de Ryanair, Artículo 15.1.1: La aceptación de Equipaje Facturado por parte del titular del Talón de Equipaje, sin queja de este titular en el momento de la entrega, constituye prueba prima facie de que el Equipaje se ha entregado en buen estado y de conformidad con el contrato de transporte
Teniendo en cuenta lo anterior, no podemos aceptar su reclamación.
Atentamente,
Luis Miguel
Regulator Specialist
Reclamar
3 Sept 2024, 06:15 IST
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