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M. G.

A: RYANAIR

25/08/2023

El día 21/06/2023 el vuelo FR7362 VIE-BCN de Ryanair tuvo un retraso de más de 4 horas. Durante estas 4 horas de espera, tanto la puerta de embarque como la hora estimada de salida cambiaron hasta 4 veces.Cuando el avión llegó a Viena para salir destino a Barcelona, el capitán del vuelo nos informó que les habían pedido a última hora venir desde París para hacer el trayecto Viena-Bcn, que no contemplaban hacer esa ruta.El día 24/06/2023 puse una reclamación en la página web de Ryanair para recibir la compensación EU261/2004.El día 28/06/2023 recibí una respuesta negativa alegando restricciones del espacio aéreo”.Por favor, revisad otra vez el caso. Un saludo

Mensajes (1)

RYANAIR

A: M. G.

18/09/2023

Your request (39444691) has been updated. To add additional comments, reply to this email. H. Cirpean (Ryanair) 18 Sept 2023, 12:12 IST N/ Ref: 39444691/FM7HJHSu Ref: CPTES01844050-80Estimado/a Sr/a,Nos referimos a su reciente correspondencia.Por favor encuentre adjunta nuestra respuesta a la presente reclamación.Atentamente________________________H. CirpeanRegulator Admin Support Specialist Abogados 25 Aug 2023, 10:52 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[W0Y1GK-DRGL2]


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