------------------------------------ Dora G. (CS Global) Jun 7, 2024, 17::51 GMT+2 Your reference: CPTES01982034-33Our reference: BG9BWPDear OCU,I am sending this email from the Customer Relations Department of Booking.com B.V., a private limited liability company, incorporated under the laws of the Netherlands (Booking.com), in reply to your letter dated 1 September 2023.As we can conclude from the customer's claim that he needed to purchase a new ticket and requests a refund of the ticket price.Booking.com would like to assist the customer to claim the refund.In order to do so, we kindly ask you to forward the invoice/receipt of the ticket and will be able to approach our partner Gotogate to check for a possible refund.Kind regards,Dora G.CS Senior Relations SpecialistCopyright © 1996–2024Booking.com. All rights reserved This e-mail was sent byBooking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands [YGKP7Z-9070K]
