Número de confirmación y código PIN:468379
•Dirección de e-mail (la que se usó para hacer la reserva): eduarcadarso@gmail.com
•Nombre y ubicación del alojamiento: Es Princep Palma de Mallorca
•Fecha de check-in y de check-out: 12/11/2025 al 14/11/2025
**** Importe cobrado el 23/10/2025 518,48€ “tarjeta “ (NO REEMBOLSADO NI gastos por reclamación, perdida medio día en resolver incidencia y gastos por perdida de tiempo y malestar, que estimamos en 110€)
Y segundo abono 13/11/25 directamente desde el hotel 500€
De: Reservas Hotel Es Princep
Enviado el: miércoles, 29 de octubre de 2025 11:58
Para: zhengyajing@huizhi-intl.com
Asunto: RE: Reservation in our hotel 6830SF062249
Dear Convergent International ,
Thank you very much for your time . Sorry again for the inconvenience.
We would like to inform you that unfortunately, we are forced to cancel your reservation 6830SF062249 booking due to non-payment.
If we have made a mistake and you have finally made the required payment, please let us know and we will be happy to check the details again and reactivate your booking.
If payment has not been made, we will inform you that if you finally arrive at the hotel on the date booked, we will not be able to offer you the rates and conditions previously quoted.
Please let us know if we can help you in any way. It will be our pleasure to help you.
Yours sincerely,
Francisca Hidalgo