Reembolso

Después de más de un año sigo esperando el reembolso de mi vuelo

Vergüenza de empresa

------------------------------------ Fatimah Köspardiana (CS Global) 22 oct 2024, 12:25 CEST Our reference: - Your reference: @@REF_ID@cbcff64a711dd21a27@REF_ID@@ Dear OCU, In response to the above-referenced claim, we have not received sufficient information relevant to the claim. In order to be able to help you with the aforementioned claim, the information on it must include the data required below: • Reservation confirmation number with Booking.com: • Email address (used to make the reservation): • Name of all guests on the reservation: • Date of arrival and date of departure: • Summary of the complaint: We thank you for sending us the requested information as soon as possible so that we can give a response to the case in a timely manner. Please respond to the current message (cs.relations.legal@booking.com) for future correspondence on this file. With kind regards, F Köspardiana CS Senior Relations Specialist Copyright © 1996–2024Booking.com. All rights reserved This e-mail was sent byBooking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands [6NG9E1-EPWGD]

Es una vergüenza que después de más de un año, siga recibiendo la misma respuesta después de 1000 conversaciones, más aún, cuando la misma compañía aérea me devolvía el dinero en efectivo, cosa que yo no quería porque no fue la forma de pago. Ahora me arrepiento porque vuestra atención es una vergonzosa. Haré todo lo posible porque esto no quede aquí y se entere todo el mundo de lo l adrones que sois. Espero solución y respuesta inmediata, porque estoy un poco cansado.

------------------------------------ Fatimah Köspardiana (CS Global) 29 oct 2024, 9:22 CET Our reference: - Your reference: @@REF_ID@cbcff64a711dd21a27@REF_ID@@ Dear OCU, In response to the above-referenced claim, we have not received sufficient information relevant to the claim. In order to be able to help you with the aforementioned claim, the information on it must include the data required below: • Reservation confirmation number with Booking.com: (starts with 40-) • Email address (used to make the reservation): • Name of all guests on the reservation: • Date of arrival and date of departure: • Summary of the complaint: We thank you for sending us the requested information as soon as possible so that we can give a response to the case in a timely manner. Please respond to the current message (cs.relations.legal@booking.com) for future correspondence on this file. With kind regards, F Köspardiana CS Senior Relations Specialist Copyright © 1996–2024Booking.com. All rights reserved This e-mail was sent byBooking.com, Herengracht 597, 1017 CE Amsterdam, Netherlands [6NG9E1-EPWGD]