Your request (49315408) has been updated. To add additional comments, reply to this email.MAD Luis Miguel Díaz Muñoz (Ryanair) 5 Jun 2024, 15:05 IST N.º Ref:CPTES02019134-79Su Ref: 49315408Estimada Sra.Nos referimos a su reciente correspondencia en nombre de JOSE TOMAS ZARAGOZA RODADO.Tenga en cuenta que los Términos Generales y Condiciones de Transporte de Ryanair aceptados por el pasajero al efectuar la reserva confirman que todos los billetes de Ryanair son “no reembolsables”.Por favor encuentre abajo un extracto de nuestros Términos y Condiciones: s:www.ryanair.com/es/es/informacin-util/centro-de-ayuda/terminos-y-condiciones/termsandconditionsar_1037935165El reembolso se puede realizar solo si se trata de una enfermedad grave o de un fallecimiento de un pasajero o de un familiar cercano, adjuntando en la reclamación el certificado médico como justificante con 6 semanas de anterioridad a la fecha de tu vuelo. En este caso, el diagnóstico indicado no supera dicho tiempo de anticipación.En segundo Lugar, no nos hacemos responsables de la correcta prestación de los servicios o de cualquier otra contingencia de estos terceros proveedores de servicios con base en nuestro artículo 12.Antes del viaje se pueden cambiar las fechas/rutas/horarios de vuelo y nombres de los pasajeros a través de internet. Se aplica un cargo adicional por cambio y un posible cargo adicional de actualización de la tarifa (según corresponda).Teniendo en cuenta lo anterior, no es posible acceder a la solicitud de reembolso en este caso.Esperamos que lo anterior aclare esta situación.Agradeciéndoles de antemano.AtentamenteLuis MiguelRegulator Admin Support SpecialistAbogados 19 May 2024, 23:34 IST EXTERNAL EMAIL: This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [V5V0KL-9GKK4]
