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E. V.

A: RYANAIR

07/11/2023

Estimados/as señores/as:Tenía contratado un viaje en avión desde el aeropuerto de Zaragoza al de Beauvois Paris, que tenía su salida a las 20:20 horas del día 13/10/2023 y se canceló por huelga aérea, trasladándonos esta información el 11/10/2023 a las 21:00 h por email. Tenía contratado una reserva con airbnb de 430 euros que he perdido dado que el vuelo fue canceladoAdjunto los siguientes documentos: pago de hotel perdido Nº de pasajeros: 2En fecha de 11/10/2023, se me ha comunicado la cancelación del vuelo contratado, esto es con menos de 7 días antes del vuelo programado, impidiéndome llegar al lugar de destino en la fecha prevista. Y, no se me ha ofreció un transporte alternativo que saliera con no más de 1 horas de antelación y llegara al destino final con menos de 2 horas de retraso.SOLICITO: la compensación que reconoce la legislación europea del hotel YA Pagado sin opción a cancelaciónSin otro particular, atentamente.

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RYANAIR

A: E. V.

04/12/2023

Your request (42566368) has been updated. To add additional comments, reply to this email.----------------------------------------------MAD Luis Miguel Díaz Muñoz, 4 Dec 2023, 10::18 GMTSu referencia: CPTES01912193-32Ryanair Ref: 42566368Estimado/a Sr./Sra.,Acusamos recibo de su correspondencia en nombre de ESTRELLA VARGA LÓPEZ.Evaluado lo indicado por el cliente, necesitamos para que podamos proceder con la investigación del caso que nos facilite más datos de la reserva como PNR y número de vuelo.Atentamente,_____________________________Luis MiguelRegulator Support Specialist----------------------------------------------Abogados, 7 Nov 2023, 14:25 GMT**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMERThis e-mail and any files and attachments transmitted with itare confidential and may be legally privileged. They are intendedsolely for the use of the intended recipient. Any views andopinions expressed are those of the individual author/senderand are not necessarily shared or endorsed by Ryanair Holdings plcor any associated or related company. In particular e-mailtransmissions are not binding for the purposes of forminga contract to sell airline seats, directly or via promotions,and do not form a contractual obligation of any type.Such contracts can only be formed in writing by post or fax,duly signed by a senior company executive, subject to approvalby the Board of Directors.The content of this e-mail or any file or attachment transmittedwith it may have been changed or altered without the consentof the author. If you are not the intended recipient of this e-mail,you are hereby notified that any review, dissemination, disclosure,alteration, printing, circulation or transmission of, or anyaction taken or omitted in reliance on this e-mail or any fileor attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in errorplease notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[4XYXK0-RJDZJ]trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[4XYXK0-RJDZJ]


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