REEMBOLSO DE TODO EL DINERO POR CANCELACIÓN DE VUELO

Dear Customer,In response to the submitted application, we would like to inform you that we are sorry for the inconvenience you have encountered.The service fee paid to eSky is not refundable as part of the reservation and is paid for the services rendered (searching for an air ticket using the eSky website, issuing and then delivering an air ticket to you, and after-sales service). The eSky has properly performed its services and is therefore entitled to remuneration in the form of a service fee.Please be informed that if Ryanair informs you about the credit, you can convert the credit to a cash refund in the mail received from the airline.We sympathize with your circumstances but we cannot offer a satisfactory solution. Best regards,  Complaints Team  eSky.pl S.A., 14A Murckowska, '‹40-265 Katowice, Poland KRS: 0000383663 NIP 948-19-87-199 REGON 670140736 Initial capital of 1.019.525,60 PLN fully paid-up Confidentiality: This e-mail is intended only for the named recipient(s) and may contain information that is privileged, confidential and/or exempt from disclosure under applicable law. Any unauthorized use, dissemination or copying is strictly prohibited. If you have received this e-mail in error, or are not named as a recipient, please immediately notify the sender and destroy all copies of this e-mail. -----OryginaÅ‚ wiadomoÅ›ci----- Od: System reclamos@esky.es WysÅ‚ane: 21/03/2024 20:22:52  Thank you for contacting eSky. We will review your case and send you a response no later than 14 days from the date of sending your request. Greetings, The eSky Team