REEMBOLSO DE BILLETE COMPRADO

Ryanair no me dejó embarcar por que mi pasaporte no era válido para entrar en UK (cuando tenía el visado de UK, la pegatina, en la página del mismo). Entiendo Ryanair no devuelva el dinero si el documento entregado no es válido pero en este caso según la fecha de expiración del pasaporte venezolano 28/nov/2022 existe la ley UK que dice: Los pasaportes venezolanos emitidos o caducados antes o durante el 21 de mayo de 2019 serán considerados válidos por las autoridades del Reino Unido por 5 años luego de su fecha de vencimiento ( https://www.gov.uk/government/news/announcement-by-uk-visas-and-immigration-regarding-the-validity-of-venezuelan-passports.es-419 ) fecha emisión de mi pasaporte 29/nov/2017 fecha expiración 28/nov/2022 por lo que por ley la fecha válida de expiración de mi pasaporte es el 28/nov/2027. De hecho no hubiese conseguido el visado de dependant por el gobierno de UK que confirma la validez del pasaporte no sólo por el visado en el mismo si no por ley. Es por eso que la compañía no puede acogerse a que la documentación no es válida para denegar embarque, de hecho tres días después tuve que comprar otro billete por importe de 286,42€ en vueling a través de iberia, si a eso le sumamos 414,78€ que costó el billete de ryanair más taxis al aeropuerto (que no voy a contar) el vuelo me salió por un total de 701,20€. Es por ello que reclamo los 414,78€ del vuelo en el que no me dejaron embarcar de ryanair pues no hay referencia alguna a su negativa de embarque ya que la documentación por ley era válida, lo demuestra la ley mencionada, el visado del pasaporte y el hecho de que ya estoy en UK sin problemas a través de vueling.Reservation:RLQH4NYour flight informationFlight out icon To Edinburgh FR6267Barcelona - EdinburghMon, 14 Aug 23Departure time - 11:05Arrival time - 13:00(BCN) - (EDI)Passenger(s):Mr YYPM? Flight out: FR6267 20A, Checked Bag (20kg), 10kg Check-in Bag, Priority & 2 Cabin BagsReceipt:Total paid via MasterCard ending in 9021414.78 EURVAT is not applicable on international flights however domestic flights may be subject to local VAT.Ruego devolución del mismo con los cargos oportunos a los daños.

En espera de respuesta. Me gustaría pudieran responder a la reclamación como es debido y atendiendo a mi solicitud cuanto antes. Muchas graciaa

Your request (39597558) has been updated. To add additional comments, reply to this email. E (Ryanair) 19 Sept 2023, 10:54 IST N/ Ref: 39597558/ RLQH4NSu Ref: CPTES01864125-76Estimados señores.Por favor vean la respuesta adjunta.Atentamente.E. HidalgoRegulator Admin. Support Specialist Abogados 28 Aug 2023, 19:45 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[G2G1YD-XG1KW]