P.ImprintUniqueID MARGIN: 0cm 0cm 0ptLI.ImprintUniqueID MARGIN: 0cm 0cm 0ptDIV.ImprintUniqueID MARGIN: 0cm 0cm 0ptTABLE.ImprintUniqueIDTable MARGIN: 0cm 0cm 0ptDIV.Section1 page: Section1 w10\:* behavior:url(defaultVML) del text-decoration:line-throughcolor:red ins text-decoration:none .Hyperlink-Hcolor:0000FF .Normal-Pmargin-left:0ptmargin-right:0ptmargin-top:0ptmargin-bottom:.0001ptfont-size:position:relativefont-family:"Arial".Normal-Hfont-family:font-size: .NoSpacing-Pmargin-left:0ptmargin-right:0ptmargin-top:0ptmargin-bottom:.0001ptfont-size:position:relativefont-family:"Arial".NoSpacing-Hfont-family:font-size: .TableNormal-Cvertical-align:top Your reference: CPTES01860648Our reference: FB ID 38059805 To whom it may concern,'¯ Thank you for your inquiry.'¯ We are sorry that you were affected by a flight irregularity on the trip described. According to Regulation (EC) No. 261/2004 and due to the circumstances leading to this flight irregularity we would like to offer you a compensation payment. In order to transfer the amount of total 2,400 EUR (6 x 400 EUR), please kindly provide us with the bank details of the passengers. This information is strictly confidential, not to be published nor forwarded to third party or to public knowledge with any form of advertise or communication even trough papers, electronic or via social media. We thank you in advance. Sincerely, AB For your information: If you have any questions or would like to send us additional information, please feel free to use the encrypted form on the Lufthansa website. Please be sure to include your 8-digit reference number (Feedback ID). You will find it in the subject line of this e-mail. The Lufthansa Feedback ID is required in order to correctly assign your request. You can find the link to our web forms here: Webform (German): Feedback- und Kontaktformular LufthansaWeb form (english): Feedback and contact form Lufthansa Alternatively, you can use the reply function in your e-mail program for your inquiry or for sending further information. Please note that e-mails are sent unencrypted and that the following restrictions apply to attachments: max. 6 attachments of 2MB each in .pdf, .jpg or .jpeg format. When sending by e-mail, please do not change the 8-digit reference number (Feedback ID) contained in the subject line. This Lufthansa Feedback ID is also required here in order to be able to correctly assign your inquiry. ______ Lufthansa German Airlines Customer Relations P.O. Box 710234 60492 Frankfurt/Main GermanyLufthansa is a member of Star AllianceCorporate Headquarters: Deutsche Lufthansa Aktiengesellschaft, Koeln, Registration: Amtsgericht Koeln HR B 2168Chairman of the Supervisory Board: Dr. Karl-Ludwig Kley Executive Board: Carsten Spohr (Chairman), Christina Foerster, Harry Hohmeister, Dr. Detlef Kayser, Dr. Michael Niggemann, Remco Steenbergen
