Hola,solicito la devolución del dinero no quiero ningún voucher. estoy sometido a la legislación española no rusa.Dear client ,monetary refund of your tickets is impossible In accordance with the Decree of the Government of the Russian Federation No. 991 of 6th of July 2020 we are offering you to apply for an electronic voucher, which can be used for payment of future flights on Aeroflot website, to apply, please follow the link https://www.aeroflot.ru/feedback/questions/ticket/virtual_vouchers?_preferredLanguage=en The rules of issuing and using the electronic voucher are located on the following webpage https://www.aeroflot.ru/xx-en/evoucher/regulation?_preferredLanguage=en Otherwise, you may apply for a paper certificate, for detailed information please follow the link https://www.aeroflot.ru/xx-en/news/61757?_preferredLanguage=enIn order to issue the personalized certificate you must apply for it in any sales office, representative or a branch of the PJSC Aeroflot. Any passenger of the Aeroflot operated flight can receive the certificate regardless of the place of purchase of the ticket. Alternatively, you can apply for an exchange for the new ticket before 31st of December 2020 on any route or date at any fare in exchange for the unused ticket. A onetime discount is offered when exchanging for the new tickets. The 15% discount of the fare is offered when exchanging cancelled flights, the 25% discount of the fare is offered when exchanging an unused Flex fare ticket regardless of reasons for the refusal of transportation. In addition, a discount for an accompanied child under 12 years old is also applied. In the event of the further voluntary exchange of tickets the discount remains applied. In the event you choose to exchange the ticket, a double exchange option without penalties and without taking into account the number of prior exchanges will be available to you, please follow the link for details https://www.aeroflot.ru/xx-en/news/61766?_preferredLanguage=en hency_86@msn.com . Thank you for choosing ‘’Aeroflot-Russian Airlines.” Please pay attention, emails are not processed from 20.00 to 08.00 daily (Moscow time). With Best RegardsKozyreva GalinaHead specialistPJSC Aeroflot-Russian airlinesTelephone numbers:+7 (495) 223-55-558 800 444-55-55For the operative decision of questions, please, contact us by the following toll free numbers: Austria – 0 800 068 828 (German, English)Belarus – 8 820 001 107 92 (Russian, English, Chinese)Canada – 866 221 7291 (English)Ukraine - 800 503 555 China - 400 819 8674 France – 0 805 980 010 (French)Germany – 0 800 000 1151 (Deutsch)India – 000 800 100 89 24 (English)Ireland – 180 088 2881 (English)Spain – 900 901 528 (Spanish)Italy – 800 905 668 (Italian)Japan – 0 053 116 0728 (Japanese)Netherland – 0 800 020 3592 (English)United Kingdom – 0 800 026 0033 (English)USA – 866 879 7647 (English)Poland – 800 400 390 (English)South Korea – 0 808 220 244 (English, Korean)Switzerland – 0 800 566 775 (German, French, Italian, English)Turkey – 0 811 213 00 61 (English, Russian)Vietnam – 122 805 92 (English)Czech Republic – 800 722 143 (English)Greece – 0 800 331 549 83 (English)Latvia – 802 00 921 (Russian, English)Sweden – 0 201 203 004 (English) ??:Aeroflot Bonus [info@aeroflot.ru]??????????:8 ??????? 2021 ?. ? 14:48????:avaya@aeroflot.ru????:????????? #1-2356564885952?????? ????!????????????? ?????? ?1-2356564885952 ?? Siebel CRM????? ?????????? ?? ???????:???????? ?????????: ????? - ??????? ?????? -???? ???????? ???????: 08.02.2021 14:37:18????? ??????????? ???????: Website?????????? ???????? ???????:????? ????????? ???????: Good morning,I am writing to request reimbursement for four airline tickets.With reservation:KSPYPJ PFOM9VElectronic tickets:555-9495643428555-9495643429555-9495643427555-9495643426I am not subject to Russian law and I wish to get my money back for flights not operated by your company immediately. I have been waiting more than 10 months for my money back.My email address is: Juanfran_sanz@hotmail.comThank you???? e-mail: ????????? ? ??????????? ???? ??????????? ???????? ????? : Y?? ??????? ?????????? ???????? ?????:?????????? ????:???????: SANZ???: JUAN FRANCISCO??????????? ?????: juanfran_sanz@hotmail.com?????????? ????????: 34678168008??? ???????? ?????:?????: C/ Andrés Mellado, n.32, 5. Izda. Madrid. 28015??????: 28015?????? ??????????: ES???????? ?????????:???????:???:????????:????? ????? ???????? ?????:???????:???????:??????????? ?????:?????????? ? ????????????? ??????: 5559495643428??? ????????????: KSPYPJ????? ?????: SU2603???? ??????: 30.04.2020 00:00:00????? ??????:????? ???????:????????? ???????????:????? ?????????? ????????:???????????? ??????????:
