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Problemas tecnicos con la web no me permitieron hacer checkin online y me cobraron 220€ en el aeropu

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L. S.

A: RYANAIR

28/08/2023

El 23 de agosto intente varias veces hacer checkin online a traves web de Rayair y fue imposible por problemas tecnicos. Volabamos de Corfu a Bcn 4 pasajeros el dia 24. En el aeropuerto ni me escucharon. Tuve que pagar 220€ para poder embarcar.

Mensajes (2)

RYANAIR

A: L. S.

18/09/2023

Your request (39595487) has been updated. To add additional comments, reply to this email. MAD Gonzalo Miró (Ryanair) 18 Sept 2023, 10:23 IST Su referencia CPTES01864112-63Referencia Ryanair 39595487Estimado/a Sr./Sra.,Acusamos recibo de su correspondencia en nombre de Dna. LUCIA SANCHEZ.Podrán encontrar la respuesta a esta reclamación en el archivo adjunto.Esperamos haber sido de su ayuda.Atentamente,_____________________________GonzaloRegulator Support Specialist Abogados 28 Aug 2023, 19:13 IST EXTERNAL EMAIL:This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors. The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful. If you have received this e-mail in error please notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanairRyanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland.[G2G1E5-4W6V3]

L. S.

A: RYANAIR

18/09/2023

Buenos diasPueden comprobar que la tarde antes del embarque completé todos los datos excepto un pasajero, y lo intenté sin éxito.Seguro que su dept de IT pueder decirles el motivo.Ruego revisen bien la información que tienen Vds. en su poder.Se que las targetas tienen un coste en el aeropuerto pero en mi caso no me fue posible sacarlas antes y no es justo el tenerlas que pagar por un problema de Vds., no mio.


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