Dear Team,Our reference : CAS-2967490-W2H1V7Your reference : 4be14e365cdca878c3Please note that the flight from Madrid to Doha was operated by Iberia Airlines.Thus, we are unable to offer compensation as per EC regulation as it was not Qatar Airways that operated the flight.Furthermore, we had already offered EUR 21/- in total to the passenger ANDRESDEAGUSTIN/ROBERTO as refund of the expenses for meals in Doha which he has declined.We regret to inform you that the airline cannot be held liable/responsible for pre-paid or incidental expenses on air, hotel, and other surface transportation, personal commitments, travel costs which do not form part of the Qatar Airways E-ticketitinerary and which are on separate contracts. We regret that we will be unable to consider your request favourably.Yours sincerely, Panchali MallickCustomer Care Officerqatarairways.com----------------------------
