Dear customer,Thank you for contacting eSky.We would like to underline the fact that, during the booking process, you have read and accepted eSky Terms and Conditions and withdrawal policy, and also Easy Jet booking conditions.Please be advise that according to our records the passenger was informed that the total refund for your booking its59.25 EUR and the passenger did not accept this cancellation and refund.The Easy Jet cancellation fee its 55 GBP ,the eSky cancellation fee its 23.40EURand also according to our Terms and Conditions the eSky transaction fee its non refundable and this is the reason why the total confirmed refund was59.25 EUR.Best regards,Complaints TeameSky.pl S.A., 14A Murckowska,'‹40-265 Katowice,PolandKRS: 0000383663 NIP 948-19-87-199 REGON 670140736 Initial capital of1.019.525,60 PLNfully paid-upConfidentiality:This e-mail is intended only for the named recipient(s) and may contain information that is privileged, confidential and/or exempt from disclosure under applicable law. Any unauthorized use, dissemination or copying is strictly prohibited. If you have received this e-mail in error, or are not named as a recipient, please immediately notify the sender and destroy all copies of this e-mail.