Your request (50103230) has been updated. To add additional comments, reply to this email.E (Ryanair) 14 Jun 2024, 11:48 IST Ryanair ref: 50103230Su ref: 10304933 Problema equipaje de mano RyanairEstimados señoresLes escribimos en relación a la reclamación presentada por JUAN CARLOS MARTINEZ GUIRADODeseamos informarles que de acuerdo con nuestros Términos y Condiciones, cada pasajero tiene derecho a llevar dos piezas de equipaje de mano a bordo respectivamente un bulto pequeño que debe caber debajo del asiento delantero (40 cm x 20 cm x 25 cm) y una maleta que no debe pesar más de 10kg y no exceder las dimensiones máximas de 55cm x 40cm x 20cm y esta maleta se puede llevar en la cabina pagando prioridad de embarque o tasa por maleta de cabina facturada.Como el equipaje superaba las dimensiones, una tasa le fue cobrada correctamente y no es reembolsable.Atentamente.E. HidalgoRegulator Admin. Support SpecialistReclamar 8 Jun 2024, 19:45 IST EXTERNAL EMAIL: This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [W26J56-69613]
