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J. M.

A: EnterTicket

13/05/2026

Buenos días  Me han devuelto de mi entrada del festival interestelar 2026 la cantidad  de 45 € ( GUMMBYK1 ) el precio de la entrada fue de 105 €, pues incluia 45 € de la entrada  + 50 euros de para gastar de promocion recarga, como recupero lo 50 € de la promoción recacarga. Adjunto documentación de nuevo del documento enviado a la empresa aseguradora del evento.

Mensajes (1)

Asistencia solicitada 15 mayo 2026

EnterTicket

A: J. M.

18/05/2026

¡Hola! Las condiciones del seguro no permiten la devolución de los complementos: Esta información aparece en el proceso de compra y los usuarios lo aceptan cuando compran el seguro. Es el propio seguro quien esce la normativa y condiciones de la póliza, Enterticket únicamente actúa como distribuidora de entradas. Un saludo. Soporte Atención al cliente Idasfest -Enterticket- Idsports Legal Notice: Data Protection – GRUPO CASFID (comprising CASFID TECH INVESTMENTS S.L., CASFID SERVICIOS TECNOLOGICOS S.L.U., and ENTERTICKET S.L.U.) informs you that your email address, as well as other personal data, will be used for our relationship and to provide our services to you. This data is necessary for us to engage with you, which allows us to use your information within legal bounds. Additionally, entities that need access to your information for us to provide our services may become aware of it. We will retain your data throughout our relationship and as long as applicable laws require us to do so. At any time, you can contact us to find out what information we have about you, correct it if it is incorrect, and delete it once our relationship has ended. You also have the right to request the transfer of your information to another entity (portability). To request any of these rights, you must submit a request tocontacto@casfid.com. Contact address for our Data Protection Officer:dpd@audidat.com. If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency (www.agpd.es). Confidentiality – The content of this communication, as well as any attached documentation, is confidential and intended for the recipient only. If you are not the intended recipient, please notify us and do not disclose its content to third parties, proceeding to destroy it. Disclaimer – The sending of this communication does not imply an obligation on the part of the sender to ensure the absence of viruses, worms, trojans, and/or any other harmful software, and it is the recipient’s responsibility to have the necessary hardware and software tools to ensure the security of their information system and the detection and elimination of harmful software. GRUPO CASFID is not responsible for any damage that such software may cause to the recipient. Activado Mie, 13 May a 3:45 A. M. , Reclamar reclamar@ocu.org escribió:


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