Tambien como ven en el remplazo se indica que es gratuito a continuacion dejo la conversacion con amazon.uk de la parte en concreto donde incluso dicen que no me digeron nada de eso asta que pase la conversacion donde me dijeron que tirara todo y que enviarian un remplazo gratuitoI'm sorry I cannot send the chat transcript. Y2:59why?why i cant have acces to my data?and its deletedfrom scrolling2:59Yasmeen | Customer ServiceTo get access to your personal date please use the link above. Y3:00i used itthats only for change preferenceshas they name saysthouse are goodthe mistake its not mineits from amazon3:00Yasmeen | Customer ServiceYou can request your Customer Support Communication information at this page: https://www.amazon.co.uk/gp/privacycentral/dsar/preview.htmlYour chat history is always available by opening the Amazon chat on a desktop computer or through the Amazon Shopping App. Your previous chats can be located by scrolling up.Y3:01yesit suposedbut my first mesage isat 18i copy it to youand know im asking3:01Yasmeen | Customer ServiceUnless that I cannot send the chat transcript. Y3:01and how i acces it?3:02Yasmeen | Customer ServicePlease use the links above to get your personal data. Y3:02so amazon its removing me that posibility?3:02Yasmeen | Customer Serviceou can request your Customer Support Communication information at this page: https://www.amazon.co.uk/gp/privacycent...(See full link)Aside from that of course, is there anything else you would like me to check for you?Are we still connected? Y3:04Considering this situation, I will disarm the return labels for all the items.You can dispose the items.M15:45and why i have 2 labels one its just 1 item from the error before15:45M | Customer ServiceNo need to return the items.You can keep it or dispose the items.found itrecorded it3:05Yasmeen | Customer ServiceEric, could you please confirm where's the promise of getting the refund and the replacement for those items ? Y3:06ttps: //Www.Parcelmonkey.Co.Uk/donst go any web directly15:35M | Customer ServiceI request you check the any of the carriers website who is familier in your country.M15:36like correos?i only know one15:37M | Customer ServiceYes, you can use that carriers for return, we will refund the return postage cost.You can request collection from their website.M15:38idkwhich its the zip code?15:39M | Customer ServiceWrap the parcel securely and post it to us at the address below:Amazon.co.uk Customer ReturnsAmazon WayDunfermlineFifeKY118STM15:39nopeonly throug spain15:42M | Customer ServiceYou can use any carrier of your choice to return the item.M15:42i dont know morethanhttps://mioficina.correos.es/es/es/oferta-especial-paqueteria/detalle?postalCode=KY118&sizeCard=2&familyCode=1this one15:42M | Customer ServiceI'm sorry this link was in Spain, we are assisting only in English.M15:43yeah im on spainthat whyt..t15:44M | Customer ServiceConsidering this situation, I will disarm the return labels for all the items.You can dispose the items.M15:45and why i have 2 labels one its just 1 item from the error before15:45M | Customer ServiceNo need to return the items.You can keep it or dispose the items.like hereM | Customer ServiceConsidering this situation, I will disarm the return labels for all the items.You can dispose the items.M15:45and why i have 2 labels one its just 1 item from the error before15:45M | Customer ServiceNo need to return the items.You can keep it or dispose the items.M15:45but how i get the producton nice conditions?15:47M | Customer Service We have successfully created a new replacement orders and you will not be charged any extra amount.Guaranteed delivery by: Wednesday, 29 November 2023You can dispose the defective items.I have cancelled the return requirement for the items.so now?3:08Yasmeen | Customer ServicePlease accept my apologies, Eric. But we cannot refund these items as all of them were replaced. And we cannot locate the promise of getting the refund and the replacement Y3:09M | Customer ServiceConsidering this situation, I will disarm the return labels for all the items.You can dispose the items.M15:45and why i have 2 labels one its just 1 item from the error before15:45M | Customer ServiceNo need to return the items.You can keep it or dispose the items.M15:45but how i get the producton nice conditions?15:47M | Customer Service We have successfully created a new replacement orders and you will not be charged any extra amount.Guaranteed delivery by: Wednesday, 29 November 2023You can dispose the defective items.I have cancelled the return requirement for the items.
