Tu reclamación
R. C.
A: JUICE PLUS
Estimados/as señores/as: Me pongo en contacto con ustedes porque tras realizar la devolución de un producto bajo su aprobación, todavía no he recibido respuesta alguna por su parte después de un mes de sucesivas llamadas y correos electrónicos enviados. Disponemos de la confirmación por parte de Correos de haber sido recibido por su empresa. SOLICITO el reembolso del coste del producto, ya que además de haberlo pagado, me ha supuesto un coste de 45€ por el envío del paquete a Alemania. Sin otro particular, atentamente.
Mensajes (2)
JUICE PLUS
A: R. C.
Dear Customer, Thanks for your contacting Juice Plus+. Please be assured that we have received your email. We strive to deliver exceptional customer service and, to ensure that, we aim to respond to all inquiries within 2 business days. Thank you for your patience. Best Regards, Juice Plus+ Team On Fri, Oct 04 2024, at 09:30 AM, reclamar@ocu.org CustomercareEMEACustomercare.EMEA@juiceplus.com
JUICE PLUS
A: R. C.
Estimados Sres. , Gracias por contactar con Juice Plus+®. Le informamos de que hemos procesado su solicitud y contactaremos directamente con el cliente, YASMINA FERNNADEZ JIMENEZ, para buscar una solución lo antes posible. En cuanto al cliente, RAMON CONCEJO DIAZ, no disponemos de suficientes datos en este correo para encontrar su pedido en nuestro sistema. Rogamos que el cliente vuelva a contactar con nuestro departamento de atención al cliente en el en el 911 390 015 de lunes a viernes de 9h a 19h. Quedamos a su disposición para cualquier asistencia que necesiten. Reciba un cordial saludo, Laura Customer Care Team 3rd Floor, Waterfront, Manbre Road, W6 9RU, Hammersmith, London CustomercareEMEA Customercare.EMEA@juiceplus.com On Fri, Oct 04, 2024, at 09:30 AM, Customercare EMEA customercare.emea@juiceplus.com wrote: Dear Customer, Thanks for your contacting Juice Plus+. Please be assured that we have received your email. We strive to deliver exceptional customer service and, to ensure that, we aim to respond to all inquiries within 2 business days. Thank you for your patience. On Fri, Oct 04, 2024, at 09:30 AM, reclamar@ocu.org wrote: , margin:0 auto!important; padding:0!important; height:100%!important; width:100%!important * , a text-decoration:none a, a[href] margin:0; color:138ead; font-family:Lato,Arial,Verdana,Sans-Serif; font-weight:400; line-height:2; margin:0; padding:0; text-align:left; text-decoration:underline!important small.attachment-none font-size:85%; padding-right:10px; font-weight:normal -- @media (max-width:616px) .footer th padding-top:0!important; padding-bottom:0!important .footer th:first-child padding-top:20px!important .panel-highlight th, .panel-highlight th h2, .panel-highlight th p text-align:center!important .panel-highlight th .icon-text display:inline-block @media only screen min-height:100%; background:ececec @media (max-width:616px) .button a font-size:14px!important; text-align:center!important .small-float-center margin:0 auto!important; float:none!important; text-align:center!important .small-text-center text-align:center!important .small-text-left text-align:left!important .small-text-right text-align:right!important .hide-for-large display:block!important; width:auto!important; overflow:visible!important; max-height:none!important; font-size:inherit!important; line-height:inherit!important . .container .hide-for-large, . .container .row.hide-for-large display:!important; width:100%!important . .container .callout-inner.hide-for-large display:-cell!important; width:100%!important . .container .show-for-large display:none!important; width:0; overflow:hidden h1 font-size:20px!important h2 font-size:18px!important h3 font-size:16px!important h4 font-size:14px!important h5 font-size:12px!important h6 font-size:11px!important , p, ., , th font-size:14px!important p.lead font-size:14px!important . center min-width:0!important . .container width:95%!important . .column, . .columns height:auto!important; box-sizing:border-box; padding-left:16px!important; padding-right:16px!important . .column .column, . .column .columns, . .columns .column, . .columns .columns padding-left:0!important; padding-right:0!important . .collapse .column, . .collapse .columns padding-left:0!important; padding-right:0!important .small-1, th.small-1 display:inline-block!important; width:8.33333%!important .small-2, th.small-2 display:inline-block!important; width:16.66667%!important .small-3, th.small-3 display:inline-block!important; width:25%!important .small-4, th.small-4 display:inline-block!important; width:33.33333%!important .small-5, th.small-5 display:inline-block!important; width:41.66667%!important .small-6, th.small-6 display:inline-block!important; width:50%!important .small-7, th.small-7 display:inline-block!important; width:58.33333%!important .small-8, th.small-8 display:inline-block!important; width:66.66667%!important .small-9, th.small-9 display:inline-block!important; width:75%!important .small-10, th.small-10 display:inline-block!important; width:83.33333%!important .small-11, th.small-11 display:inline-block!important; width:91.66667%!important .small-12, th.small-12 display:inline-block!important; width:100%!important .column .small-12, .column th.small-12, .columns .small-12, .columns th.small-12 display:block!important; width:100%!important . .small-offset-1, . th.small-offset-1 margin-left:8.33333%!important; margin-left:8.33333%!important . .small-offset-2, . th.small-offset-2 margin-left:16.66667%!important; margin-left:16.66667%!important . .small-offset-3, . th.small-offset-3 margin-left:25%!important; margin-left:25%!important . .small-offset-4, . th.small-offset-4 margin-left:33.33333%!important; margin-left:33.33333%!important . .small-offset-5, . th.small-offset-5 margin-left:41.66667%!important; margin-left:41.66667%!important . .small-offset-6, . th.small-offset-6 margin-left:50%!important; margin-left:50%!important . .small-offset-7, . th.small-offset-7 margin-left:58.33333%!important; margin-left:58.33333%!important . .small-offset-8, . th.small-offset-8 margin-left:66.66667%!important; margin-left:66.66667%!important . .small-offset-9, . th.small-offset-9 margin-left:75%!important; margin-left:75%!important . .small-offset-10, . th.small-offset-10 margin-left:83.33333%!important; margin-left:83.33333%!important . .small-offset-11, . th.small-offset-11 margin-left:91.66667%!important; margin-left:91.66667%!important . .columns .expander, . .columns th.expander display:none!important . .right-text-pad, . .text-pad-right padding-left:10px!important . .left-text-pad, . .text-pad-left padding-right:10px!important .menu width:100%!important .menu.small-vertical , .menu.small-vertical th, .menu.vertical , .menu.vertical th display:block!important .button.small-expand, .button.small-expanded width:100%!important .button.small-expand , .button.small-expanded width:100% .button.small-expand a, .button.small-expanded a text-align:center!important; width:100%!important; padding-left:0!important; padding-right:0!important .button.small-expand center, .button.small-expanded center min-width:0!important a.attachments color:138ead; font-weight:normal; text-decoration:underline small.attachment-none font-size:85%; padding-right:10px; font-weight:normal -- On Thu, Oct 03, 2024, at 10:46 AM, Customercare EMEA customercare.emea@juiceplus.com wrote: Dear Customer, Thanks for your contacting Juice Plus+. Please be assured that we have received your email. We strive to deliver exceptional customer service and, to ensure that, we aim to respond to all inquiries within 2 business days. Thank you for your patience. On Thu, Oct 03, 2024, at 10:45 AM, reclamar@ocu.org wrote: , margin:0 auto!important; padding:0!important; height:100%!important; width:100%!important * , a text-decoration:none a, a[href] margin:0; color:138ead; font-family:Lato,Arial,Verdana,Sans-Serif; font-weight:400; line-height:2; margin:0; padding:0; text-align:left; text-decoration:underline!important small.attachment-none font-size:85%; padding-right:10px; font-weight:normal -- @media (max-width:616px) .footer th padding-top:0!important; padding-bottom:0!important .footer th:first-child padding-top:20px!important .panel-highlight th, .panel-highlight th h2, .panel-highlight th p text-align:center!important .panel-highlight th .icon-text display:inline-block @media only screen min-height:100%; background:ececec @media (max-width:616px) .button a font-size:14px!important; text-align:center!important .small-float-center margin:0 auto!important; float:none!important; text-align:center!important .small-text-center text-align:center!important .small-text-left text-align:left!important .small-text-right text-align:right!important .hide-for-large display:block!important; width:auto!important; overflow:visible!important; max-height:none!important; font-size:inherit!important; line-height:inherit!important . .container .hide-for-large, . .container .row.hide-for-large display:!important; width:100%!important . .container .callout-inner.hide-for-large display:-cell!important; width:100%!important . .container .show-for-large display:none!important; width:0; overflow:hidden h1 font-size:20px!important h2 font-size:18px!important h3 font-size:16px!important h4 font-size:14px!important h5 font-size:12px!important h6 font-size:11px!important , p, ., , th font-size:14px!important p.lead font-size:14px!important . center min-width:0!important . .container width:95%!important . .column, . .columns height:auto!important; box-sizing:border-box; padding-left:16px!important; padding-right:16px!important . .column .column, . .column .columns, . .columns .column, . .columns .columns padding-left:0!important; padding-right:0!important . .collapse .column, . .collapse .columns padding-left:0!important; padding-right:0!important .small-1, th.small-1 display:inline-block!important; width:8.33333%!important .small-2, th.small-2 display:inline-block!important; width:16.66667%!important .small-3, th.small-3 display:inline-block!important; width:25%!important .small-4, (...)
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