Dear Customer,Thank you for submitting your request. We apologize for the inconvenience.Please be advised that we have received the funds from the airline for the unused ticket and on 19.09.2023 we refunded them using the same method used to pay for the booking on eSky.Funds should be available within up to 7-10 business days. If you wish to check the refund status, please contact your bank directly regarding the transaction for the amount of 212.59 EUR.Thank you for your patience and understanding in this situation. Best regards,  Complaints Team  eSky.pl S.A., 14A Murckowska, '‹40-265 Katowice, Poland KRS: 0000383663 NIP 948-19-87-199 REGON 670140736 Initial capital of 1.019.525,60 PLN fully paid-up Confidentiality: This e-mail is intended only for the named recipient(s) and may contain information that is privileged, confidential and/or exempt from disclosure under applicable law. Any unauthorized use, dissemination or copying is strictly prohibited. If you have received this e-mail in error, or are not named as a recipient, please immediately notify the sender and destroy all copies of this e-mail.
