Problema con la reserva

Hello,We had a reservation with TAP to go to NYC and to come back, and it was supposed that the tickets included the checked baggage, but the girls in the airports said that it wasn't included, and we had to pay an extra tax (135€ and 145$).We want to reclaim that, that tax is supposed to be included. Thank you.

Hi,Thank you for reaching out! Our email support is designed to assist customers who have already booked a trip with us or purchased services like price lock. If you have, please get back to us with these details so we can check your reservation:Your bookingrice lock numberEmail address used for the reservationFull name of the person who made the reservationTheir date of birth (only for trip bookings)Another option is to message us directly through Helpdesk, which is faster and more convenient than email and we'll automatically see your booking details. You'll find it on our contact page.If you haven't booked with us yet and need support, we're also here for you. You can respond to this email, and our agents there will be happy to help you with any questions about booking a new trip.Best,Your Kiwi.com team

Hi, here is the information:Your booking/price lock number: 336528698Email address used for the reservation: anna.pedreguer@gmail.comFull name of the person who made the reservation: Anna Puigcerver Pérez Their date of birth (only for trip bookings): Marc Pastor, 30/08/1993 Anna Puigcerver 15/01/1995Thank you

Hi,Thank you for reaching out! Our email support is designed to assist customers who have already booked a trip with us or purchased services like price lock. If you have, please get back to us with these details so we can check your reservation:Your bookingrice lock numberEmail address used for the reservationFull name of the person who made the reservationTheir date of birth (only for trip bookings)Another option is to message us directly through Helpdesk, which is faster and more convenient than email and we'll automatically see your booking details. You'll find it on our contact page.If you haven't booked with us yet and need support, we're also here for you. You can respond to this email, and our agents there will be happy to help you with any questions about booking a new trip.Best,Your Kiwi.com team

Hi, here is the information:Your booking/price lock number: 336528698Email address used for the reservation: anna.pedreguer@gmail.comFull name of the person who made the reservation: Anna Puigcerver PérezTheir date of birth (only for trip bookings): Marc Pastor, 30/08/1993 Anna Puigcerver 15/01/1995Thank you

Hi,Thank you for reaching out! Our email support is designed to assist customers who have already booked a trip with us or purchased services like price lock. If you have, please get back to us with these details so we can check your reservation:Your bookingrice lock numberEmail address used for the reservationFull name of the person who made the reservationTheir date of birth (only for trip bookings)Another option is to message us directly through Helpdesk, which is faster and more convenient than email and we'll automatically see your booking details. You'll find it on our contact page.If you haven't booked with us yet and need support, we're also here for you. You can respond to this email, and our agents there will be happy to help you with any questions about booking a new trip.Best,Your Kiwi.com team

Hi, here is the information:Your booking/price lock number: 336528698Email address used for the reservation: anna.pedreguer@gmail.comFull name of the person who made the reservation: Anna Puigcerver PérezTheir date of birth (only for trip bookings): Marc Pastor, 30/08/1993 Anna Puigcerver 15/01/1995Thank you

Hi,Thank you for reaching out! Our email support is designed to assist customers who have already booked a trip with us or purchased services like price lock. If you have, please get back to us with these details so we can check your reservation:Your bookingrice lock numberEmail address used for the reservationFull name of the person who made the reservationTheir date of birth (only for trip bookings)Another option is to message us directly through Helpdesk, which is faster and more convenient than email and we'll automatically see your booking details. You'll find it on our contact page.If you haven't booked with us yet and need support, we're also here for you. You can respond to this email, and our agents there will be happy to help you with any questions about booking a new trip.Best,Your Kiwi.com team

Hi,Thank you for reaching out! Our email support is designed to assist customers who have already booked a trip with us or purchased services like price lock. If you have, please get back to us with these details so we can check your reservation:Your bookingrice lock numberEmail address used for the reservationFull name of the person who made the reservationTheir date of birth (only for trip bookings)Another option is to message us directly through Helpdesk, which is faster and more convenient than email and we'll automatically see your booking details. You'll find it on our contact page.If you haven't booked with us yet and need support, we're also here for you. You can respond to this email, and our agents there will be happy to help you with any questions about booking a new trip.Best,Your Kiwi.com team

Hi, here is the information:Your booking/price lock number: 336528698Email address used for the reservation: anna.pedreguer@gmail.comFull name of the person who made the reservation: Anna Puigcerver Pérez Their date of birth (only for trip bookings): Marc Pastor, 30/08/1993 Anna Puigcerver 15/01/1995Thank you

Hi,Thank you for reaching out! Our email support is designed to assist customers who have already booked a trip with us or purchased services like price lock. If you have, please get back to us with these details so we can check your reservation:Your bookingrice lock numberEmail address used for the reservationFull name of the person who made the reservationTheir date of birth (only for trip bookings)Another option is to message us directly through Helpdesk, which is faster and more convenient than email and we'll automatically see your booking details. You'll find it on our contact page.If you haven't booked with us yet and need support, we're also here for you. You can respond to this email, and our agents there will be happy to help you with any questions about booking a new trip.Best,Your Kiwi.com team

Hi, here is the information:Your booking/price lock number: 336528698Email address used for the reservation: anna.pedreguer@gmail.comFull name of the person who made the reservation: Anna Puigcerver PérezTheir date of birth (only for trip bookings): Marc Pastor, 30/08/1993 Anna Puigcerver 15/01/1995Thank you

Hi,Thank you for reaching out! Our email support is designed to assist customers who have already booked a trip with us or purchased services like price lock. If you have, please get back to us with these details so we can check your reservation:Your bookingrice lock numberEmail address used for the reservationFull name of the person who made the reservationTheir date of birth (only for trip bookings)Another option is to message us directly through Helpdesk, which is faster and more convenient than email and we'll automatically see your booking details. You'll find it on our contact page.If you haven't booked with us yet and need support, we're also here for you. You can respond to this email, and our agents there will be happy to help you with any questions about booking a new trip.Best,Your Kiwi.com team

Hi, here is the information:Your booking/price lock number: 336528698Email address used for the reservation: anna.pedreguer@gmail.comFull name of the person who made the reservation: Anna Puigcerver PérezTheir date of birth (only for trip bookings): Marc Pastor, 30/08/1993 Anna Puigcerver 15/01/1995Thank you