Problema con la devolución y reembolso del pedido

Buenas, El día 3 de septiembre realicé una compra online en la página “modasleftiesshop.com, la cual tras haberla pagado con un importe de 74,30€ me di cuenta de que era una estafa ya que pensaba que era la página oficial de lefties y en el concepto de compra me pone “designatla eccomerce y me envían un correo de confirmación en inglés, extraño y sin opción a poder contactar con nadie ni a cancelar el pedido de ninguna manera. Al darme cuenta de que era un timo, contacté por teléfono con atención al cliente de ruralvía y me dijeron que bloquease la tarjeta y así lo hicieron pero ellos no me pueden devolver nada al yo haber autorizado la compra… y la cosa es que no me pudieron ni la clave ni el pin cuando en todas las tiendas que he hecho una compra me lo han requerido. Destacar también que hay más reclamaciones y denuncias a la misma página y puse una queja también pero no sirve de nada. Por ello , quería saber si hay alguna manera de que me devuelvan el dinero porque es una cantidad importante, a ver si me podéis ayudar a recuperarlo. Por aquí no me deja mandar fotografías pero cuando me contestéis os las mando.Muchísimas gracias, espero vuestra respuesta.

----------------------------------------------Rose, Sep 3, 2023, 14:15 PDTHi AbogadosThank you for getting in touch. To enhance your customer experience, we kindly request you to contact us and speak with one of our live agents. You can reach us toll-free at 1-844-396-9370, and we will be delighted to provide you with better assistance.Kind Regards, Customer Service[0MRWW1-51GNK]

Solicito que me devolváis mi dinero mediante reembolso, mencionado en el otro mensaje más arriba.

----------------------------------------------Rose, Sep 3, 2023, 15:11 PDTHi AbogadosThank you for getting in touch. I acknowledge your desire to cancel your order and receive a refund. It's important to note that our terms and conditions typically do not include provisions for refunds. Nevertheless, we greatly value our customers and their satisfaction.To address this matter, I am prepared to offer you a refund of 35%. Are you interested in proceeding with this 35% refund resolution? We await your response and look forward to hearing from you.Kind regards, Customer Support[M611N4-L45W4]

Deseo el importe total del pedido ya que no me dejasteis cancelarlo al segundo de haberlo hecho y por ello exijo ese reembolso completo 100% de los 74,30€

----------------------------------------------Rose, Sep 3, 2023, 14:15 PDTHi AbogadosThank you for getting in touch. To enhance your customer experience, we kindly request you to contact us and speak with one of our live agents. You can reach us toll-free at 1-844-396-9370, and we will be delighted to provide you with better assistance.Kind Regards, Customer Service[0MRWW1-51GNK]

Solicito que me devolváis mi dinero mediante reembolso, mencionado en el otro mensaje más arriba.

----------------------------------------------Rose, Sep 3, 2023, 15:11 PDTHi AbogadosThank you for getting in touch. I acknowledge your desire to cancel your order and receive a refund. It's important to note that our terms and conditions typically do not include provisions for refunds. Nevertheless, we greatly value our customers and their satisfaction.To address this matter, I am prepared to offer you a refund of 35%. Are you interested in proceeding with this 35% refund resolution? We await your response and look forward to hearing from you.Kind regards, Customer Support[M611N4-L45W4]

Deseo el importe total del pedido ya que no me dejasteis cancelarlo al segundo de haberlo hecho y por ello exijo ese reembolso completo 100% de los 74,30€

----------------------------------------------Rose, Sep 3, 2023, 16:43 PDTHi AbogadosThank you for getting in touch. I acknowledge your desire to cancel your order and receive a refund. It's important to note that our terms and conditions typically do not include provisions for refunds. Nevertheless, we greatly value our customers and their satisfaction.To address this matter, I am prepared to offer you a refund of 35%. Are you interested in proceeding with this 35% refund resolution? We await your response and look forward to hearing from you.Kind regards, Customer Support[2KYYMD-V35LR]

----------------------------------------------Rose, Sep 3, 2023, 16:43 PDTHi AbogadosThank you for getting in touch. I acknowledge your desire to cancel your order and receive a refund. It's important to note that our terms and conditions typically do not include provisions for refunds. Nevertheless, we greatly value our customers and their satisfaction.To address this matter, I am prepared to offer you a refund of 35%. Are you interested in proceeding with this 35% refund resolution? We await your response and look forward to hearing from you.Kind regards, Customer Support[2KYYMD-V35LR]

Mensajes automáticos que no llegan a ningún lado…

----------------------------------------------Rose, Sep 3, 2023, 22:51 PDTHi AbogadosThank you for getting in touch. I acknowledge your desire to cancel your order and receive a refund. It's important to note that our terms and conditions typically do not include provisions for refunds. Nevertheless, we greatly value our customers and their satisfaction.To address this matter, I am prepared to offer you a refund of 35%. Are you interested in proceeding with this 35% refund resolution? We await your response and look forward to hearing from you.Kind regards, Customer Support[2NXXNM-YZE99]

Mensajes automáticos que no llegan a ningún lado…