Asunto: Actualización sobre su pedido nº 000561000090294 – Caso 13995557
Estimada Sra. Thiannny Pineda Becerra,
Agradecemos su contacto y lamentamos profundamente los inconvenientes ocasionados por el retraso en la entrega de su pedido.
Tras contacto telefónico con nuestro proveedor, nos informan que la producción del sofá se prevé para enero, con expedición programada para el mes de febrero. No obstante, hemos solicitado expresamente a nuestro proveedor que priorice la producción de este artículo, de manera que, una vez finalizada, sea expedido a España lo más rápido posible.
Comprendemos la frustración que esta situación le ha podido causar y estamos haciendo todo lo posible para que la entrega se realice con la mayor brevedad.
Quedamos a su disposición para cualquier consulta adicional y le mantendremos informada sobre cualquier novedad en el proceso de envío.
Con los mejores saludos,
Equipo Gato Preto
Com os melhores cumprimentos Cordialmente Best regards
Apoio ao Cliente Customer Service Gato Preto
On Mon, Dec 15, 2025, at 12:31 PM,
reclamar@ocu.org wrote:
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