Hello Reclamar,
We'd love to hear what you think of our customer service. Please take a moment to answer one simple question by clicking either link below:
How would you rate the support you received?
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Here's a reminder of what this request was about:
Prerana Sengupta (Headout)
May 14, 2026, 13::48 GMT+5:30
Hi ,
Thank you for writing to us!
I am sorry to read that you have not received your refund yet.
Upon checking, I see that the transaction has been successfully voided on 28/04/2026. Ideally, the amount should be reflected in your account within 7-10 days, depending on your bank.
For more information on the status of your refund, please get in touch with your bank with the authorization code 750022 mentioned.
If there is anything else you need, just hit reply to this email and I'll see to it. 💜
Support (Headout)
May 13, 2026, 15:17 GMT+5:30
Hey Hey,
We would like to inform you that your query has been escalated to the relevant team for further evaluation. Our team is currently reviewing the details, and we will get back to you shortly with an update.
We appreciate your patience and understanding while we work on this for you.
If you have any additional information you’d like to share in the meantime, please feel free to reply to this email.
Best,
Taylor
Reclamar
May 13, 2026, 15:16 GMT+5:30
