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J. B.

A: JUICE PLUS

01/10/2024

Hola. Realicé un pedido a pagar 63 euros mensuales durante 4 meses. Cuándo llegó el pedido no era la cantidad acordada así que pedí la devolución. Envié el paquete, el cual llegó el día 30 de agosto. No solo no me devuelven el dinero si no que encima me cobran la segunda cuota habiendolo recibido ya y habiendo yo reclamado. No responden llamadas de atención al cliente.

Mensajes (2)

JUICE PLUS

A: J. B.

01/10/2024

Dear Customer, Thanks for your contacting Juice Plus+. Please be assured that we have received your email. We strive to deliver exceptional customer service and, to ensure that, we aim to respond to all inquiries within 2 business days. Thank you for your patience. Best Regards, Juice Plus+ Team On Tue, Oct 01 2024, at 04:30 PM, reclamar@ocu.org ‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌ CustomercareEMEA​​​​Customercare.EMEA@juiceplus.com

JUICE PLUS

A: J. B.

07/11/2024

Estimados Señores, Gracias por contactar con Juice Plus+®. Le informamos de que hemos procesado su solicitud y contactaremos directamente con el cliente para buscar una solución lo antes posible. En caso de necesitar más ayuda por nuestra parte, no duden en contactarnos nuevamente. Reciban un cordial saludo, Valentín Customer Care Team 3rd Floor, Waterfront, Manbre Road, W6 9RU, Hammersmith, London CustomercareEMEA​​​​Customercare.EMEA@juiceplus.comOn Tue, Oct 01, 2024, at 04:30 PM, Customercare EMEA customercare.emea@juiceplus.com wrote: Dear Customer, Thanks for your contacting Juice Plus+. Please be assured that we have received your email. We strive to deliver exceptional customer service and, to ensure that, we aim to respond to all inquiries within 2 business days. Thank you for your patience. On Tue, Oct 01, 2024, at 04:30 PM, reclamar@ocu.org wrote: ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ , margin:0 auto!important; padding:0!important; height:100%!important; width:100%!important * , a text-decoration:none a, a[href] margin:0; color:138ead; font-family:Lato,Arial,Verdana,Sans-Serif; font-weight:400; line-height:2; margin:0; padding:0; text-align:left; text-decoration:underline!important small.attachment-none font-size:85%; padding-right:10px; font-weight:normal -- @media (max-width:616px) .footer th padding-top:0!important; padding-bottom:0!important .footer th:first-child padding-top:20px!important .panel-highlight th, .panel-highlight th h2, .panel-highlight th p text-align:center!important .panel-highlight th .icon-text display:inline-block @media only screen min-height:100%; background:ececec @media (max-width:616px) .button a font-size:14px!important; text-align:center!important .small-float-center margin:0 auto!important; float:none!important; text-align:center!important .small-text-center text-align:center!important .small-text-left text-align:left!important .small-text-right text-align:right!important .hide-for-large display:block!important; width:auto!important; overflow:visible!important; max-height:none!important; font-size:inherit!important; line-height:inherit!important . .container .hide-for-large, . .container .row.hide-for-large display:!important; width:100%!important . .container .callout-inner.hide-for-large display:-cell!important; width:100%!important . .container .show-for-large display:none!important; width:0; overflow:hidden h1 font-size:20px!important h2 font-size:18px!important h3 font-size:16px!important h4 font-size:14px!important h5 font-size:12px!important h6 font-size:11px!important , p, ., , th font-size:14px!important p.lead font-size:14px!important . center min-width:0!important . .container width:95%!important . .column, . .columns height:auto!important; box-sizing:border-box; padding-left:16px!important; padding-right:16px!important . .column .column, . .column .columns, . .columns .column, . .columns .columns padding-left:0!important; padding-right:0!important . .collapse .column, . .collapse .columns padding-left:0!important; padding-right:0!important .small-1, th.small-1 display:inline-block!important; width:8.33333%!important .small-2, th.small-2 display:inline-block!important; width:16.66667%!important .small-3, th.small-3 display:inline-block!important; width:25%!important .small-4, th.small-4 display:inline-block!important; width:33.33333%!important .small-5, th.small-5 display:inline-block!important; width:41.66667%!important .small-6, th.small-6 display:inline-block!important; width:50%!important .small-7, th.small-7 display:inline-block!important; width:58.33333%!important .small-8, th.small-8 display:inline-block!important; width:66.66667%!important .small-9, th.small-9 display:inline-block!important; width:75%!important .small-10, th.small-10 display:inline-block!important; width:83.33333%!important .small-11, th.small-11 display:inline-block!important; width:91.66667%!important .small-12, th.small-12 display:inline-block!important; width:100%!important .column .small-12, .column th.small-12, .columns .small-12, .columns th.small-12 display:block!important; width:100%!important . .small-offset-1, . th.small-offset-1 margin-left:8.33333%!important; margin-left:8.33333%!important . .small-offset-2, . th.small-offset-2 margin-left:16.66667%!important; margin-left:16.66667%!important . .small-offset-3, . th.small-offset-3 margin-left:25%!important; margin-left:25%!important . .small-offset-4, . th.small-offset-4 margin-left:33.33333%!important; margin-left:33.33333%!important . .small-offset-5, . th.small-offset-5 margin-left:41.66667%!important; margin-left:41.66667%!important . .small-offset-6, . th.small-offset-6 margin-left:50%!important; margin-left:50%!important . .small-offset-7, . th.small-offset-7 margin-left:58.33333%!important; margin-left:58.33333%!important . .small-offset-8, . th.small-offset-8 margin-left:66.66667%!important; margin-left:66.66667%!important . .small-offset-9, . th.small-offset-9 margin-left:75%!important; margin-left:75%!important . .small-offset-10, . th.small-offset-10 margin-left:83.33333%!important; margin-left:83.33333%!important . .small-offset-11, . th.small-offset-11 margin-left:91.66667%!important; margin-left:91.66667%!important . .columns .expander, . .columns th.expander display:none!important . .right-text-pad, . .text-pad-right padding-left:10px!important . .left-text-pad, . .text-pad-left padding-right:10px!important .menu width:100%!important .menu.small-vertical , .menu.small-vertical th, .menu.vertical , .menu.vertical th display:block!important .button.small-expand, .button.small-expanded width:100%!important .button.small-expand , .button.small-expanded width:100% .button.small-expand a, .button.small-expanded a text-align:center!important; width:100%!important; padding-left:0!important; padding-right:0!important .button.small-expand center, .button.small-expanded center min-width:0!important a.attachments color:138ead; font-weight:normal; text-decoration:underline small.attachment-none font-size:85%; padding-right:10px; font-weight:normal -- On Sat, Sep 28, 2024, at 05:45 PM, Customercare EMEA customercare.emea@juiceplus.com wrote: Dear Customer, Thanks for your contacting Juice Plus+. Please be assured that we have received your email. We strive to deliver exceptional customer service and, to ensure that, we aim to respond to all inquiries within 2 business days. Thank you for your patience. On Sat, Sep 28, 2024, at 05:45 PM, reclamar@ocu.org wrote: ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ , margin:0 auto!important; padding:0!important; height:100%!important; width:100%!important * , a text-decoration:none a, a[href] margin:0; color:138ead; font-family:Lato,Arial,Verdana,Sans-Serif; font-weight:400; line-height:2; margin:0; padding:0; text-align:left; text-decoration:underline!important small.attachment-none font-size:85%; padding-right:10px; font-weight:normal -- @media (max-width:616px) .footer th padding-top:0!important; padding-bottom:0!important .footer th:first-child padding-top:20px!important .panel-highlight th, .panel-highlight th h2, .panel-highlight th p text-align:center!important .panel-highlight th .icon-text display:inline-block @media only screen min-height:100%; background:ececec @media (max-width:616px) .button a font-size:14px!important; text-align:center!important .small-float-center margin:0 auto!important; float:none!important; text-align:center!important .small-text-center text-align:center!important .small-text-left text-align:left!important .small-text-right text-align:right!important .hide-for-large display:block!important; width:auto!important; overflow:visible!important; max-height:none!important; font-size:inherit!important; line-height:inherit!important . .container .hide-for-large, . .container .row.hide-for-large display:!important; width:100%!important . .container .callout-inner.hide-for-large display:-cell!important; width:100%!important . .container .show-for-large display:none!important; width:0; overflow:hidden h1 font-size:20px!important h2 font-size:18px!important h3 font-size:16px!important h4 font-size:14px!important h5 font-size:12px!important h6 font-size:11px!important , p, ., , th font-size:14px!important p.lead font-size:14px!important . center min-width:0!important . .container width:95%!important . .column, . .columns height:auto!important; box-sizing:border-box; padding-left:16px!important; padding-right:16px!important . .column .column, . .column .columns, . .columns .column, . .columns .columns padding-left:0!important; padding-right:0!important . .collapse .column, . .collapse .columns padding-left:0!important; padding-right:0!important .small-1, th.small-1 display:inline-block!important; width:8.33333%!important .small-2, th.small-2 display:inline-block!important; width:16.66667%!important .small-3, th.small-3 display:inline-block!important; width:25%!important .small-4, th.small-4 display:inline-block!important; width:33.33333%!important .small-5, th.small-5 display:inline-block!important; width:41.66667%!important .small-6, th.small-6 display:inline-block!important; width:50%!important .small-7, th.small-7 display:inline-block!important; width:58.33333%!important .small-8, th.small-8 display:inline-block!important; width:66.66667%!important .small-9, th.small-9 display:inline-block!important; width:75%!important .small-10, th.small-10 display:inline-block!important; width:83.33333%!important .small-11, th.small-11 display:inline-block!important; width:91.66667%!important .small-12, th.small-12 display:inline-block!important; width:100%!important .column .small-12, .column th.small-12, .columns .small-12, .columns th.small-12 display:block!important; width:100%!important . .small-offset-1, . (...)


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