Your request (52211566) has been updated. To add additional comments, reply to this email.MAD Paula Agostina Osso (Ryanair) 30 Jul 2024, 14:11 IST Su Ref: @@REF_ID@acd8dc7cd765fa62d0@REF_ID@@Ryanair Ref: 52211566/WNLWNWEstimados/asAcusamos recibo de su correspondencia en nombre de LAURA TORTAJADA ARGO.Les informamos que de acuerdo a nuestros Términos y Condiciones aceptados al momento de la compra, todos los pasajeros pueden llevar a bordo una pieza de equipaje de mano pequeña de hasta 40 x 20 x 25 cm.Si han adquirido el billete Priority 2 Cabin Bags (incluido un billete Plus, Flexi Plus), pueden llevar a bordo una pieza de equipaje de mano pequeña y una grande, con un peso de hasta 10 kg y unas dimensiones máximas de 55 cm x 40 cm x 20 cm.Si han adquirido la pieza de equipaje facturado de 10 kg (hasta 10 kg y unas dimensiones máximas de 55 cm x 40 cm x 20 cm), pueden llevar su pieza de equipaje pequeña a bordo del avión; sin embargo, la pieza de equipaje facturado de 10 kg debe depositarse en el mostrador de facturación de equipaje antes de entrar en el control de seguridad.Si llegan a la puerta de embarque con equipaje adicional o de gran tamaño, se le rechazará en la puerta de embarque o, si está disponible, se colocará la pieza de equipaje en la bodega del avión pagando una tarifa.Podemos confirmar que la pasajera ha arribado a la puerta de embarque con un equipaje que excedia de las dimensiones mencionadas anteriormente por lo que, la tarifa de 46EUR ha sido cobrada correctamente.Esperamos haber sido de asistencia.Saludos cordiales,Paula O.Regulator Admin Support Specialist CS Legal DepartmentReclamar 23 Jul 2024, 12:01 IST EXTERNAL EMAIL: This email originated from outside of the Organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair Ryanair Holdings plc (Company No. 249885)Ryanair D.A.C. (Company No. 104547).Registered in the Republic of Ireland. With registered address Airside Business Park, Swords, Co. Dublin, Ireland. [4EV9KV-RZW7J]