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Problema con el reembolso

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J. S.

A: RYANAIR

18/09/2023

Estimados/as señores/as:Tenía contratado un viaje en avión desde el aeropuerto de RMU al de PMI, que tenía su salida a las 14:45 horas del día 27 del mes de Agosto de 2023 por lo que la llegada normal a PMI debería haber tenido lugar a las 15:45 horas del día 27/08/2023, con un coste de 59,89€.Adjunto los siguientes documentos: Reserva del vuelo, correo de certificación de la cancelación. Nº de pasajeros: 1Con 10 minutos de antelación del momento de partida, se me ha comunicado, la cancelación del trayecto contratado.SOLICITO el reembolso del importe de los billetes y los gastos ocasionados por el desplazamiento al aeropuerto en vano. Sin otro particular, atentamente.Nota informativa: El Reglamento 261/2004 sobre compensación y asistencia a los pasajeros aéreos en caso de denegación de embarque y de cancelación o gran retraso de los vuelos, es aplicable a todos los vuelos que:- Salen de un Aeropuerto de la Unión Europea, además de Islandia, Noruega y Suiza- Salen de un Aeropuerto en un tercer país y se dirigen a un Aeropuerto de la Unión Europea, además de Islandia, Noruega y Suiza, cuando la compañía aérea sea de la Unión Europea

Mensajes (1)

RYANAIR

A: J. S.

19/10/2023

Your request (40607400) has been updated. To add additional comments, reply to this email.----------------------------------------------MAD Gonzalo Miró, 19 Oct 2023, 08:56 ISTSu referencia CPTES01878732-36Referencia Ryanair 40607400Estimado/a Sr./Sra.,Acusamos recibo de su correspondencia en nombre de D. JAVIER SANCHEZ.Les informamos que Ryanair ha procesado, en fecha 12-10-2023, el reembolso de la reserva con localizador DK42QT al método de pago original empleado en la misma.Atentamente,_____________________________GonzaloRegulator Support Specialist_ _----------------------------------------------Abogados, 18 Sept 2023, 16:43 IST**EXTERNAL EMAIL:** This email originated from outside of the Ryanair Group organisation. Do not click links or open attachments unless you recognise the sender and know the content is safe. E-MAIL DISCLAIMERThis e-mail and any files and attachments transmitted with itare confidential and may be legally privileged. They are intendedsolely for the use of the intended recipient. Any views andopinions expressed are those of the individual author/senderand are not necessarily shared or endorsed by Ryanair Holdings plcor any associated or related company. In particular e-mailtransmissions are not binding for the purposes of forminga contract to sell airline seats, directly or via promotions,and do not form a contractual obligation of any type.Such contracts can only be formed in writing by post or fax,duly signed by a senior company executive, subject to approvalby the Board of Directors.The content of this e-mail or any file or attachment transmittedwith it may have been changed or altered without the consentof the author. If you are not the intended recipient of this e-mail,you are hereby notified that any review, dissemination, disclosure,alteration, printing, circulation or transmission of, or anyaction taken or omitted in reliance on this e-mail or any fileor attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in errorplease notify Ryanair Holdings plc by contactingRyanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547).Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.E-MAIL DISCLAIMER This e-mail and any files and attachments transmitted with it are confidential and may be legally privileged. They are intended solely for the use of the intended recipient. Any views and opinions expressed are those of the individual author/sender and are not necessarily shared or endorsed by Ryanair Holdings plc or any associated or related company. In particular e-mail transmissions are not binding for the purposes of forming a contract to sell airline seats, directly or via promotions, and do not form a contractual obligation of any type. Such contracts can only be formed in writing by post or fax, duly signed by a senior company executive, subject to approval by the Board of Directors.The content of this e-mail or any file or attachment transmitted with it may have been changed or altered without the consent of the author. If you are not the intended recipient of this e-mail, you are hereby notified that any review, dissemination, disclosure, alteration, printing, circulation or transmission of, or any action taken or omitted in reliance on this e-mail or any file or attachment transmitted with it is prohibited and may be unlawful.If you have received this e-mail in error please notify Ryanair Holdings plc by contacting Ryanair Holdings plc (Company No. 249885)Ryanair DAC. (Company No. 104547). Registered in the Republic Of Ireland. Airside Business Park, Swords, Co Dublin, Ireland.trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[GYXV5E-R0PDW]trigger_logic_for_ryanair--------------------------------This email is a service from Ryanair.[GYXV5E-R0PDW]


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