Estimados,
En relación con el caso nº
15127275 , les informamos que hemos contactado directamente con la pasajera y hemos revisado en detalle la situación de la reserva.
Tras la gestión realizada, la incidencia ha quedado solucionada satisfactoriamente con la cliente, habiéndose alcanzado una solución entre ambas partes.
Por nuestra parte, consideramos el caso resuelto y cerrado.
Quedamos a su disposición para cualquier aclaración adicional.
Cordial saludo!
El equipo FlyGo
support.es@flygosupport.comwww.fly-go.ro
www.fly-go.it
www.fly-go.es
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On Mon, 8 Jun at 12:07 PM
, Support ES support.es@flygosupport.com wrote:
Estimados,
En relación con el caso nº 15127275 , les informamos que ya hemos contactado al pasajero y le hemos proporcionado información detallada sobre el estado de su reserva.
La reserva se encuentra actualmente en proceso de emisión y hemos solicitado al cliente que nos confirme cómo desea proceder. En este momento estamos a la espera de su respuesta.
Asimismo, se le ha informado de las opciones disponibles y de que la gestión de la reserva sigue activa.
Una vez recibamos una respuesta por parte del cliente y la situación quede resuelta, les mantendremos debidamente informados.
Agradecemos su colaboración y quedamos a su disposición para cualquier aclaración adicional.
Atentamente,
Customer Support Team
El equipo FlyGo
support.es@flygosupport.comwww.fly-go.ro
www.fly-go.it
www.fly-go.es
Please think of the environment before printing this.
This message contains confidential information and is intended only for the address(es). If you are not the named addresses you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately if you have received this e-mail by mistake and delete this e-mail from your system. Finally, the recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email. Fly Go Voyager accepts no liability for the content of this email, or for the consequences of any actions taken on the basis of the information provided, unless that information is subsequently confirmed in writing. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Fly Go Voyager.
On Sun, 7 Jun at 10:45 PM
, Reclamar reclamar@ocu.org wrote:
