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MAD Luis Miguel Díaz Muñoz (Ryanair)
3 Oct 2024, 13:38 IST
Ref: PAGO EXTRA POR EQUIPAJE DE MANO YA PAGADO
Ryanair ref: 54919551
Estimada Mónica Rodríguez,
Acusamos recibo a través de OCU.
Le escribimos para solicitarle amablemente que nos envíe fotografías adicionales de la mochila en cuestión. Necesitamos una mayor cantidad de imágenes para poder evaluar de forma exhaustiva las pruebas aportadas y así continuar con el proceso de investigación, ya que estas imágenes no están tomadas en el aeropuerto, por lo que
no podemos comprobar la veracidad de las fotografías.
Saludos Cordiales,
Luis Miguel
Regulator Specialist
Reclamar
21 Sept 2024, 11:15 IST
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