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Romario W. (CS Global)
11 abr 2025, 14:17 CEST
Your Ref: @@REF_ID@4c4b95997ced47ca6e@REF_ID@@
Dear,
The Customer Service Senior Relations Team of Booking.com Customer Service Center (Netherlands) B.V. received your above-referenced claim. We can no longer view the attachments you sent us.
In order to investigate your claim we need some additional information from you.
Here is the information required for investigating the claim:
• Confirmation number and PIN code
• Email address used to make the reservation
• Name and location of the accommodation
• Check-in date and check-out date
We look forward to your response.
Kind Regards,
Romario W.
CS Senior Relations Specialist
Booking.com Customer Service Center (Netherlands) B.V.
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