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Michail Z. (CS Global)
21 may 2025, 12:21 CEST
Your ref:
Dear OCU,
The Customer Service Senior Relations Team of Booking.com Customer Service Center (Netherlands) B.V. received your above-referenced claim.
However, we have not received enough information in order for us to investigate the claim.
Can you please provide us with the following information so we can locate your booking:
• Confirmation number and PIN code:
• Email address (used to make the reservation):
• Accommodation name and location:
• Check-in date and check-out date:
We are looking forward to your response.
Kind regards,
Michail Z.
CS Senior Relations Specialist
Booking.com Customer Service Center (Netherlands) B. V.
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