Dear
Thank you for contacting us.
You have sent us an email address that is not registered in your account in our system.
It is possible that you registered your account with a different email address. So that we can assist you, please resend this message from the email address registered to your account. If you no longer have access to or use that email address, please contact our support team via live chat or phone to update your details.
Best regards,
The Betway Team
----------------------------