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Giulia M. (CS Global)
20 ago 2026, 11:10 CEST
You Ref:
Dear OCU,
Thank you for contacting us on behalf of Mr. Leandro Neri and his wife, Francielle Cristina Rodrigues Kracheski.
Unfortunately, the attachments have since expired, and with the limited information provided I could not locate any booking on our records.
Please, be so kind to share more details, including our confirmation number and all the necessary evidence to help us investigate further.
Best regards,
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Giulia M.
CS Legal Support Advisor
Booking.com Customer Service
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