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Timea. A. (CS Global)
25 ene 2025, 15:00 CET
Your reference: @@REF_ID@7ed880016adcf8bcac@REF_ID@@
Dear Madam/Sir,
firstly, please accept our sincere apologies for the unintended delay in coming back to you.
In response to the above-referenced claim, please be infomred that we were unbale to locate the reservation in questiont with the information provided.
In order to assist further (if still required) please provide:
Customer email address used to make the reservation
Reservation reference number
Please respond to the current message for future correspondence on this file.
With kind regards,
Timea Adamik
CS Senior Relations Specialist
Booking.com Customer Service Center (Netherlands) B.V.
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