Unfortunately, this email address is no longer active.To contact us, please visit the Support page on our website, by clickinghere.In the meanwhile:If you are looking at returning a UK, Republic of Ireland or Australia ONLINE order, please visit your nearest store our staff will be happy to assist with this. Unfortunately, our stores may not be able to provide replacements for online orders. Should you be returning an item that is faulty, please be aware that the store will need to confirm the fault through a short in-store test. If you wish to return a faulty or incorrectly delivered item that was purchased online in the UK, for a refund or a replacement, then please click here for details on how to do so.Please note that you do not need to contact us again to send the item(s) back, however in order to process your return quickly without fuss, please ensure that you include a copy of your invoice (a copy is sent via email) with your returned item(s), if you are unable to print this, please note down your order number on a paper, the reason for return if you would like a refund or replacement.------------For help with items bought in Australia, please click here. For help with items bought in the Republic of Ireland, please click here. *Please note this is an automated response, please do not reply *-- Regards,CeX WeCare TeamBuy Sell Donatewww.webuy.com