Recientemente solicitó asistencia personal en nuestro centro de soporte en línea. A continuación aparece un resumen de la solicitud y nuestra respuesta.Si no recibimos un mensaje suyo dentro de 130 horas, daremos su incidencia por solucionada.Le agradecemos que nos permita prestarle nuestros servicios.Para acceder a la pregunta desde nuestro sitio de soporte, haga clic en s:mysupport-sp.razer.com/app/account/questions/detail/i_id/6474637ack/AvOROwrkDv8W~a3MGqga~yK9GbEq_i75Mv_S~zj~PP9b/------------------------------------------------------------------------------------------------------------------------------Reclamación: No hay garantia en Razer Inc. - (CPTES01946106-92)Hilo de discusión---------------------------------------------------------------Respuesta Por Correo electrónico (Maribeth) (04/01/2024 00:39) Hi,Good day!Thank you for contacting Razer Technical Support. This is Maribeth, and I will be your support agent for today.Please take note of your case number 240103-001923 for future reference.Just to make sure that our customers are being catered to and being taken care of, we would like you to elaborate more on your concern for us to help you with anything within our reach. We understand your frustrations venting on us however, we are really confused as to what is your concern all about.A detailed information along with supporting video or photo would be helpful.If it's a technical issue, please include the following details in your reply:Product Name:Product Code:Serial Number of the Device:To check the serial number, you can refer to this link s:mysupport.razer.com/app/answers/detail/a_id/548/kw/keyboard%20ghost Order Support and Product Availability inquiries, please visit: s:www.razer.com/contact-us and select 'My Order From Razer.com' from the 'I need help with.' dropdown box.If this is a software or synapse concern, please provide us with this information:Synapse version:We are looking forward to your response.Thank you for your continued patronage of Razer Products and please remember that you are the most important part of our Razer Team!Please stay safe and healthy!All the best,MaribethRΛZΞR Technical Support N° de referencia de pregunta 240103-001923 Fecha de creación: 03/01/2024 03:33Fecha de última actualización: 04/01/2024 00:39 Estado: En espera[---002:002070:00183---]
